About the role

Receptionist for PCL Construction Resources Inc. overseeing front desk operations in Edmonton, Alberta. Engaging with visitors, managing calls, and coordinating mail and courier services.

Responsibilities

Manage and monitor reception area
Answer and direct incoming calls in a prompt, professional and courteous manner, paging employees when required
Greet all visitors, answer questions, direct to meeting rooms or connect them with staff members
Provide information and assistance to clients and customers
Opens, sorts and date stamps incoming mail and distributes
Coordinate and organize all incoming and outgoing couriers and mail. Ensures the timely and accurate delivery for packages and documents
Transports mail, couriers & documents to and from various districts on campus as required
Oversees the operation and maintenance of the courier and postal software, programs, and systems
Manages and tracks cross boarder deliveries
Ad hoc duties as assigned by supervisor

High School Diploma
Professional communication in person and over the phone
Basic skills in Word, Excel and Outlook
Service-oriented approach
Strong networking and relationship-building skills, with the ability to identify and engage the right stakeholders by understanding their areas of expertise and how teams work together
Ability to multitask
Remain calm under pressure and effectively handle difficult conversations and situations
Demonstrate a professional image

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions