Overnight bilingual banking advisor supporting RBC clients through phone, chat, video, and digital channels. Resolving banking concerns and delivering client - focused solutions for Canada’s largest bank.
About the role
- Bilingual Medical Tele-Interviewer conducting in-depth interviews to support insurance underwriting processes. Utilising medical knowledge and communication skills to provide quality customer service.
Responsibilities
- Conduct in-depth interviews for clients seeking life or critical illness insurance
- Support underwriting processes
- Deliver high-quality customer service
Requirements
- Bilingual in English and French
- Medical terminology expertise
- Strong communication skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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Bilingual insurance service associate supporting RBC life and health policy clients. Answering calls and emails, explaining policies, and resolving client concerns.
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