Scrum Master guiding Desjardins Agile project teams in Montréal. Facilitating Scrum practices, stakeholder coordination, backlog management, and timely project delivery.
About the role
- People Technology portfolio manager enabling Agile delivery, planning, governance, and reporting at Manulife. Coordinating squads, dependencies, capacity, risks, and executive insights.
Responsibilities
- Serve as the delivery and operational lead for the People Technology portfolio
- Partner with Product Leaders, Technology teams, HR stakeholders, and operational partners
- Drive Agile delivery execution, portfolio planning, governance, roadmap management, executive reporting, capacity visibility, and operational triage
- Facilitate sprint planning, backlog refinement, sprint reviews, and retrospectives
- Support Agile teams in delivering commitments and achieving sprint objectives
- Track delivery progress, risks, dependencies, and impediments
- Partner with Product Leaders to define and sequence priorities
- Coordinate and manage cross-team dependencies
- Support Agile maturity and continuous improvement initiatives
- Maintain delivery metrics, dashboards, and reporting in Jira and related tools
- Provide visibility into delivery health and escalate risks requiring leadership attention
- Support quarterly planning across teams operating within Agile and SAFe delivery models
- Coordinate portfolio-level Quarterly Planning and Quarterly Operations Planning
- Maintain integrated portfolio roadmaps, milestones, risks, dependencies, and delivery schedules
- Facilitate prioritization discussions across strategic initiatives, operational work, platform enhancements, and regulatory requirements
- Coordinate governance forums and established operating rhythms
- Support annual planning, affordability discussions, and portfolio reviews
- Provide portfolio insights, analysis, and recommendations for leadership decision-making
- Coordinate Book of Work executive reporting and portfolio reviews
- Develop and maintain executive dashboards and portfolio reporting
- Consolidate delivery status, portfolio health, risks, dependencies, capacity updates, and key decisions
- Support leadership meetings with materials, analysis, action tracking, and follow-up
- Support portfolio intake and triage processes
- Coordinate operational requests, production issues, and enhancement prioritization
- Facilitate escalation management and resolution tracking
- Monitor portfolio health and identify areas requiring leadership attention
- Support process improvements that increase delivery effectiveness and operational efficiency
- Maintain portfolio capacity and allocation information in approved planning tools, including Smartsheet
- Identify capacity constraints and associated delivery risks
- Support affordability and staffing discussions through reporting and analysis
- Maintain workforce planning artifacts and leadership reporting
- Support Change Control Board governance activities
- Prepare governance materials, impact assessments, business cases, and supporting documentation
- Track decisions, approvals, action items, risks, and dependencies
- Support audit, compliance, privacy, security, and risk management activities
- Ensure adherence to governance and change management processes
Requirements
- Bachelor's degree in Business, Technology, Information Systems, Human Resources, Project Management, or a related discipline
- 5–8+ years of experience in Agile Delivery, Scrum Leadership, Portfolio Enablement, Technology Operations, Program Delivery, or a related discipline
- Experience serving as a Scrum Lead, Agile Delivery Lead, or similar role supporting one or more Agile teams
- Experience working within Agile and SAFe delivery environments, including quarterly planning and cross-team dependency management
- Experience supporting enterprise technology portfolios within complex, matrixed organizations
- Experience facilitating Agile ceremonies and coordinating cross-functional technology initiatives
- Experience supporting quarterly planning, governance, and executive reporting
- Experience working with delivery teams, product leaders, and business stakeholders to manage priorities, risks, and dependencies
- Experience supporting Human Resources technology platforms and processes is strongly preferred
- Experience with Jira
- Experience with Power BI
- Experience with Smartsheet
- Experience with Microsoft PowerPoint
- Experience with Microsoft Excel
- Experience with Microsoft Teams
- Experience with SharePoint
- Knowledge of Agile and Scrum methodologies
- Knowledge of Scaled Agile Framework (SAFe) principles and practices
- Knowledge of portfolio planning and governance
- Knowledge of executive reporting and data storytelling
- Knowledge of roadmap and dependency management
- Knowledge of quarterly planning and prioritization
- Knowledge of capacity planning and resource visibility
- Knowledge of risk and issue management
- Knowledge of stakeholder management and facilitation
- Knowledge of operational triage and escalation management
- Knowledge of continuous improvement methodologies
- Agile, Scrum, SAFe, PMP, or Portfolio Management certifications are considered an asset
Benefits
- Incentive programs and incentive compensation tied to business and individual performance
- Health coverage
- Dental coverage
- Mental health benefits
- Vision coverage
- Short- and long-term disability coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days in Canada
- Statutory leaves of absence
- Flexible environment
- Learning and career growth support
- Well-being and inclusion support
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