Nova Scotia government Education Officer advancing French Second Language programs across Grades P - 12. Designing curricula, educator learning, assessments, and inclusive French - language resources.
About the role
- Bilingual Disability Case Manager supporting Canadian clients through their journey of illness and recovery. Working remotely to assess claims, manage caseloads, and ensure effective communication with stakeholders.
Responsibilities
- Proactively handle a dedicated caseload in compliance with specific service level agreements and targeted turnaround times
- Actioning daily administrative tasks which include responding to emails and telephone calls in a timely manner
- Assessing claims based on contractual, medical, and vocational barriers
- Developing positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers, and internal partners to drive cases to a successful return to work or job resolution
- Writing letters to communicate pertinent benefit related information based on analytical reasoning
- Demonstrating resiliency, emotional intelligence, and compassion when listening and communicating with plan members
Requirements
- Fully bilingual (French/English)
- Post-secondary diploma, CEGEP (DEC or DEP), or bachelor’s degree in a healthcare program or equivalent work experience
- Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines
- Knowledge of disability management and/or group benefits is an asset
- Background in a health-related field is advantageous
- Comfortable and skilled in handling both incoming and outgoing calls
- Excellent organizational and prioritization skills
Benefits
- Health insurance
- Dental insurance
- Mental health support
- Vision insurance
- Short- and long-term disability coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
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