Bilingual Disability Specialist

Posted last week

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About the role

  • Bilingual Disability Specialist at Manulife, focusing on disability case management support and team leadership. Engaging with clients and enhancing operational effectiveness in a remote role.

Responsibilities

  • Elaborate and apply strategic case management plans
  • Provide leadership, encouragement, mentoring, and customer service support to case managers
  • Provide coaching and training to employees
  • Support claims managers with complex files and various projects
  • Reinforce client relationships and participate in client meetings when needed
  • Contribute to continuous improvement by identifying strengths and opportunities

Requirements

  • University degree in a relevant discipline
  • Fully bilingual (French/English)
  • Excellent knowledge of disability management products
  • Experience in disability case management
  • Outstanding leadership skills
  • Experience in coaching, mentoring, technical training, and/or developing people
  • Excellent computer skills (Word, Excel, PowerPoint, Outlook)

Benefits

  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee and family assistance plans
  • Retirement savings plans with employer matching contributions
  • Financial education and counseling resources
  • Paid time off including holidays, vacation, personal, and sick days

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$59,700 - CA$99,500 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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