Nurse Case Manager providing support to patients and caregivers on healthcare services. Serving as a liaison for medication access and ensuring patient services coordination with healthcare providers.
About the role
- Bilingual Policy Specialist at Manulife handling complex transactions and providing client service support. Collaborating with various teams to optimize service efficiency in a fast-paced environment.
Responsibilities
- Handle transactions with various levels of complexity
- Maintain accurate processing of received transactions
- Provide excellent service to internal and external clients
- Respond to inquiries received from clients after appropriate research
- Collaborate with teams in various offices to meet service standards
- Suggest process improvements for optimization of service efficiency
Requirements
- Fully bilingual (French/English)
- College diploma or relevant work experience
- Ability to work independently with minimal supervision
- Strong decision-making skills
- Excellent interpersonal and verbal/written communication skills
- Proven ability to multitask in a fast-paced environment
- Positive attitude towards challenges and opportunities
- Strong organizational skills
Benefits
- Health, dental, mental health, vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension and global share ownership plan)
- Financial education and counseling resources
- Generous paid time off (vacation, personal, sick days)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual Reimbursement Specialist facilitating patient access to prescription drug coverage in Canada. Managing relationships with patients, healthcare providers, and insurance companies.
Investor Centre Specialist providing bilingual service to Fidelity’s clients in Canada. Handling account inquiries and supporting service requests through multiple communication channels.
Join PwC's Technology Strategy team as an Associate, delivering insights and recommendations for tech - enabled business transformation. Collaborate with clients to strategize and implement innovative technology solutions.
Bilingual roadside assistance agent providing support to stranded clients across North America. Negotiating services and maintaining communication throughout the process.
Technical Project Specialist responsible for managing projects and providing technical expertise in fluid handling solutions. Supporting sales and ensuring client satisfaction across various industries.
Bilingual Roadside Assistance Specialist at NQX, supporting drivers with roadside assistance in English and either Spanish or French. Flexible remote work with comprehensive benefits and training.
Account Specialist managing customer relationships for a logistics company. Focused on maintaining service quality and addressing client challenges effectively.
Field Service Technician addressing IT hardware issues for clients. Responsible for on - site diagnostics, repairs, and maintaining client relationships while being bilingual in French and English.
Providing case management and claim determinations for disability cases at Sedgwick. Analyzing medical documentation and communicating with claimants on their claims.