Bilingual Patient Care Navigator managing patient enrollments, reimbursement, and service coordination for Sentrex Health Solutions. Providing dedicated support to patients and healthcare teams for optimal therapy access.
About the role
- Bilingual Work Facilitation Specialist supporting Group Disability operations by facilitating ergonomic assessments and return-to-work initiatives. Collaborating with Case Managers to deliver tailored absence management services.
Responsibilities
- Support Group Disability profitability by accelerating timely, sustainable return-to-work outcomes for claimants.
- Coordinate and facilitate ergonomic assessments and return-to-work meetings (virtual and in-person) by communicating with stakeholders via phone and email.
- Partner with Case Managers to manage medical, non-medical, and complex claims using a goal-oriented plan aligned with the overall case strategy.
- Deliver Absence Management Consultation Services (AMCS) in collaboration with Case Managers, including ergonomic evaluations and return-to-work planning and follow-up.
Requirements
- University degree in Kinesiology, Ergonomics, or a related discipline
- 3+ years of vocational/active rehabilitation experience and/or disability case management experience
- Strong knowledge of occupational health issues, vocational rehabilitation practices, and disability insurance
- Fully bilingual (French/English) with the ability to support clients across jurisdictions outside Quebec
- Valid driver’s license and access to a vehicle, with willingness to travel to multiple locations
- Working knowledge of medical terminology and the ability to interpret clinical information in a workplace context
- Ability to perform ergonomic evaluations/facilitation meetings
- Excellent written and verbal communication skills, including professional stakeholder management
- Strong PC proficiency, including Microsoft Office (Excel, Outlook, Word)
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Proposal Strategist providing strategic and tactical support for EY's Canada Strategic Proposal team. Collaborating with diverse teams to win new business through effective proposals and presentations.
Bilingual Patient Care Coordination Virtual Assistant supporting patient care in telehealth. Delivering administrative support for a healthcare practice with a focus on professionalism and communication.
Bilingual Fraud Advisor at RBC Advice Centre supporting clients with fraud prevention and security solutions. Engaging through various communication channels while managing client relationships and risks.
Bilingual Coordinator managing CPD requirements for McCarthy Tétrault. Ensuring compliance, coordination, and administration of educational programs across jurisdictions.
Quality Coordinator responsible for supporting Dexterra's Quality Program in Canada. Overseeing compliance and continuous improvement initiatives while being bilingual in English and French.
Qualité Coordinator handling quality assurance programs for Dexterra's operations. Supporting compliance and continuous improvement within quality systems across different sites.
Bilingual Customer Service Representative assisting clients with inquiries at Securian Canada. Engaging in customer support while fostering a diverse and inclusive work environment.
Partner Support Coordinator at Trupanion delivering real - time support to veterinary partners via phone, email, and chat. Requires bilingual skills and experience in high - volume contact environments.
Bilingual Contracts & RFP Specialist responsible for managing contract lifecycles and ensuring compliance in the healthcare sector. Collaborate across teams for efficient contract management and tender responses.