Production Leader overseeing aerospace manufacturing teams, planning, safety, quality, and costs at Schaeffler Canada. Managing Team Leaders, production resources, audits, and continuous improvement.
About the role
- Disability Specialist coaching case managers and managing complex long-term disability claims. Supporting Manulife’s financial services customers through data-driven case planning, appeals, and partnerships.
Responsibilities
- Coach and mentor Long-term Disability case managers
- Inspire the remote team to achieve its potential through candid feedback
- Tackle sophisticated claim issues creatively
- Establish and cultivate internal and external partnerships
- Foster continuous improvement with a focus on company values
- Address critical issues immediately and thoroughly
- Participate in various agile initiatives
- Develop and monitor case management plans for disability claims by weighing multiple subjective variables
- Coach and mentor Disability Case Managers, utilizing and understanding data to help drive outcomes
- Handle contentious, complex claims, including all levels of appeals, and various projects
- Monitor service level agreements
- Participate in meetings with plan sponsors as required
- Strengthen customer relationships
Requirements
- Minimum 3 years of Disability Claims experience
- A University degree in Health Sciences, or related experience is an asset
- In-depth knowledge of disability practices, procedures, and group benefits
- In-depth knowledge of medical terminology, management, and pharmacology
- HIAA/ICA/LOMA designation or enrollment is an asset
- Excellent presentation and interpersonal skills with the ability to interact with audiences
- Experience in technical training and development of staff
- Previous experience organizing and facilitating project work
- Excellent verbal and written communication skills
- Excellent problem-solving and analytical skills
- Strong organizational skills and attention to detail
- Ability to meet demanding deadlines and work under pressure
- Strong interpersonal skills
- Proven team player
Benefits
- Incentive programs and incentive compensation tied to business and individual performance
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days in Canada
- Statutory leaves of absence
- Flexible working environment
- Learning and career growth support
- Well-being and inclusion support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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