Solutions Engineer

Posted 2 months ago

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About the role

  • Solutions Engineer empowering post-production firms and customers to establish efficient workflows on the MASV file transfer platform. Collaborating with global partners to drive customer success and engagement.

Responsibilities

  • Conduct in-depth analysis of existing workflows to identify inefficiencies and craft innovative solutions on the MASV platform.
  • Collaborate with integration partners to design workflows that propel customer success to new heights.
  • Master cloud and on-prem technologies used by Media and Entertainment professionals to ensure seamless workflow integration.
  • Create technical content to unlock opportunities in new markets and use cases in AI Data Pipelines, Health Sciences, Marketing, Geospatial, mining, and more.
  • Provide expert thought leadership and engage in public speaking to discuss emerging trends in workflow technology.
  • Train customers, partners, and employees on the MASV API, developer toolkit, and MASV apps to empower them to create customized workflows.
  • Curate integration priorities for the MASV product team by working closely with Customer Success, Partner teams, and Sales to identify workflows with significant potential for data throughput.
  • Drive financial success by assisting customers and fostering authentic, long-lasting relationships rooted in trust.

Requirements

  • Demonstrated expertise in workflow engineering, process optimization, and cloud/on-prem technologies within the Media and Entertainment industry.
  • Strong communication skills to effectively engage with partners, technology providers, and customers.
  • Ability to lead cross-functional teams to implement efficient workflows.
  • Passion for staying abreast of industry trends and sharing insights through thought leadership.
  • Self-motivated with a drive to innovate and shape the role to achieve organizational objectives.

Benefits

  • Comprehensive health benefits
  • Stock options (so everyone thinks like an ‘owner’)
  • 30 days of flexible paid time off
  • A monthly work-from-home stipend (we’re a fully remote org)
  • $3,000/year professional development budget
  • Work-life harmony (we appreciate hustle but also a good night’s rest)

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$110,000 - CA$150,000 per year

Degree requirement

No Education Requirement

Tech skills

Cloud

Location requirements

RemoteCanada

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