About the role

Quality Assurance Associate responsible for managing deviation reports and ensuring compliance in healthcare services at McKesson. Collaborating with stakeholders to improve processes and supporting audits.

Responsibilities

Identify, author, track, and manage deviation and privacy incident reports
Conduct deviation investigations
Support in the identification of root cause and corrective and preventative actions
Ensure corrective and preventative actions are completed in time by relevant stakeholders
Update program documentation as required by the client
Produce client-facing reports on Program’s compliance and effectiveness

University Degree or College Diploma in a related field or equivalent
3–5 years of progressive experience in Quality Assurance within healthcare, pharma, patient support programs, or other regulated environments
Excellent communications skills, verbal and written in English
Communications skills, verbal and written in French considered an asset
Strong computer skills using MS Office (Excel, Word)