Independent lifestyle and success partner supporting personal development clients through remote coaching programs. Attracting prospective clients via social media within a global, performance - based community.
About the role
- CRM Specialist executing email, SMS, push, and in-app lifecycle marketing for Domaine, Shopify commerce design and development partner. Building campaigns, segments, automations, reporting, and optimization for client growth and retention.
Responsibilities
- Co-manage clients alongside CRM Team Strategists and manage day-to-day lifecycle marketing operations
- Produce email briefs, copywriting, and design instructions for email, SMS, MMS, push notifications, and in-app messaging
- Manage campaign projects and coordinate production timelines among clients, designers, coders, and strategists
- Execute email sends, including advanced segmentation, QA, scheduling, and deployment of email and SMS sends
- Set up, test, and optimize flow logic and timing
- Coordinate client communications, including creating, scheduling, and conducting meetings
- Create monthly reporting, analyze campaign and creative performance, and communicate insights internally and to clients
- Stay current on lifecycle marketing best practices, industry developments, international compliance, and new ESP features
- Participate in new client acquisition campaigns, including list-growth strategies, sign-up form creation, and omnichannel tactics for email and SMS sign-ups
Requirements
- Excellent time management and communication skills
- 3+ years of experience in email and SMS marketing production, including at least 1 year in an agency setting
- Familiarity with HTML/CSS required
- Hands-on experience with platforms such as Klaviyo, SFMC, Iterable, Braze, Attentive, and Postscript is a plus
- Experience with eCommerce or retail brands and related email and SMS technology ecosystems
- Proven track record of exceptional performance building lifecycle marketing revenue
- Mobile app, mobile push, web push, and in-app messaging experience is a plus
- Highly process-oriented, with the ability to project manage competing priorities and communicate with multiple stakeholders
- Strong writing experience and ability to connect through written communication
- Excellent communication and interpersonal skills for cross-functional collaboration
- Self-starter with strong ownership and ability to work independently in a fast-paced, dynamic environment
Benefits
- Competitive Healthcare with Dental & Vision
- Retirement savings plan with employer matching
- Competitive PTO policy with paid time off at end of year
- Flexible working schedule
- Remote-first culture
- Home office stipend
- Apple gear
- Continued education and personal development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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