Video Specialist training SpaceXAI’s Grok AI to interpret and generate video content. Producing annotated, curated video data using editing, motion graphics, and VFX expertise.
About the role
- AI Success Architect helping Meltwater customers transform media, social, and AI signals into actionable workflows. Designing LLM agents, MCP integrations, and repeatable customer deliverables.
Responsibilities
- Partner with customers from implementation onward to design use of MCP and LLM platforms with Meltwater data
- Help customers build skills, agents, and repeatable workflows that turn Meltwater data into reports, briefs, and deliverables
- Develop and share best practices for combining Meltwater data with customer-provided datasets
- Provide guidance on data structuring, prompting, and data hygiene
- Act as the primary contact for the experience outside the Meltwater product
- Work alongside Customer Success, Account Managers, and Implementation
- Stay current on AI models, agent frameworks, and MCP tooling
- Translate new AI developments into practical customer guidance
- Identify recurring friction points and create scalable enablement materials and playbooks
- Build trusted relationships with sophisticated customer stakeholders
- Represent customer needs internally to Product and Solutions Consulting leadership
Requirements
- 5+ years of experience in solutions consulting, product specialist, or similar customer-facing technical roles
- Hands-on fluency with LLM platforms and agentic tooling, including how to build and structure custom skills or agents
- Working understanding of MCP (Model Context Protocol) or comparable connector architectures
- Understanding of how data flows from a platform into an LLM environment
- Ability to translate technical capabilities into clear business workflows and business needs into technical setups
- Experience supporting large, complex, or enterprise-scale accounts
- Genuine curiosity about AI, demonstrated through existing use of AI tools
- Strong cross-functional collaboration with Customer Success, Account Management, and Implementation
- Excellent communication skills with technical stakeholders and senior business decision-makers
- Prior experience with Meltwater's product suite or similar media intelligence/social listening platforms is a plus, but not required
Benefits
- Flexible paid time off
- Excellent medical, dental, and vision options
- Complimentary CalmApp subscription for you and your loved ones
- Hybrid work style
- Inclusive community
- Ongoing professional development opportunities
- Performance-based bonus opportunity
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