Représentant(e) service client à distance pour une entreprise de télécommunications. Réponse aux demandes, résolution des plaintes et gestion des abonnements en français et en anglais.
About the role
- Customer Support and Success professionals reviewing domain-specific documents for Mercor, which partners with AI labs to train frontier models. Providing structured feedback on quality, accuracy, and relevance.
Responsibilities
- Review, assess, and provide structured feedback on domain-specific documents
- Ensure document quality, accuracy, and relevance
- Contribute domain expertise to high-impact evaluation projects
- Work on projects focused on training and enhancing AI systems
- Collaborate with leading researchers
- Complete work on a flexible, self-directed schedule
Requirements
- Bachelor’s degree (minimum)
- At least 2+ years of professional experience in a relevant domain
- Strong analytical and written communication skills
- Strong proficiency in Excel, PowerPoint, and Word
- Strong document analysis and review skills
- Attention to detail and ability to follow structured guidelines
- Based in the United States, Europe, UK, or Canada
- Independent contractor status
- H1-B and STEM OPT candidates are not supported
Benefits
- Fully remote role
- Flexible schedule; work on your own schedule
- Weekly payments via Stripe or Wise
- Competitive pay
- Collaboration with leading researchers
- Opportunity to contribute to training frontier AI models
- Referral program: earn up to $640 per successful referral
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Customer Support professionals reviewing documents and providing structured feedback. Helping Mercor’s AI lab and enterprise partners train and enhance frontier AI systems.
Customer Support / Success professional reviewing documents and providing structured feedback. Supporting Mercor’s AI labs and enterprise projects that train frontier AI systems.