Field Service Technician installing, repairing, and maintaining banking and retail technology for Diebold Nixdorf. Troubleshooting equipment and training customers across an assigned service territory.
About the role
- New Grad Field Engineer testing and maintaining critical data-center electrical systems for Shermco Industries. Troubleshooting high-voltage equipment and supporting client operations.
Responsibilities
- Provide on-site assistance with electrical systems, including installations, testing, and troubleshooting for voltages from 480V to 600kV
- Conduct routine maintenance and inspections, including transformer and relay tests
- Diagnose and resolve technical issues involving switchgear, circuit breakers, and relay calibration
- Maintain professional client relationships, address inquiries, and provide expert support, including timely responses to emergency calls
- Keep detailed records of service activities, including reports, client feedback, and necessary product modifications
- Work closely with cross-functional teams to support continuous improvement and innovation projects
- Work in data centers maintaining and testing electrical systems critical to operations
- Perform regular maintenance checks, troubleshoot and resolve electrical issues, and ensure reliability and efficiency of power systems
Requirements
- Relevant experience performing switchgear testing and troubleshooting is an asset
- Good PC skills, including email, internet, data entry, and Microsoft Excel
- Experience with PowerDB is a plus
- Must be able to work safely and adhere to all electrical safety procedures
- Must be able to drive daily locally/regionally and be available for periodic overnight travel
- Associate’s degree from an accredited 2 year technical college in Electrical Power & Controls (EPC) or related field is preferred, not required
- OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training is preferred; training can be provided by Shermco
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