About the role

Network Operations and Observability Architect designing observability architecture for Miratech's digital transformation initiatives. Leading the monitoring strategy and minimizing alert fatigue in a large-scale environment.

Responsibilities

Define and document the "Greenfield" target-state observability architecture, including technical configuration templates, dashboard structures, and telemetry polling logic for the unified monitoring platform selected by the client
Architect alert thresholds, suppression rules, and dependency mapping to minimize false positives and prevent alert fatigue within the NOC
Design provisioning templates and API integrations to ensure that all sites exiting the migration factory are automatically onboarded into the target monitoring platform without manual intervention
Collaborate with the ITSM/ITIL Architect during the design phase to establish automated alert-to-ticket routing logic, and partner with the Service Delivery Manager during rollout to ensure NOC runbooks align with the new telemetry model
Contribute to architecture governance, including participation in architecture reviews, design approvals, and development of enterprise architecture standards, principles, and reference models.
Collaborate with cross-domain architects (security, application, platform) on integrated design decisions

10+ years of experience in Network Operations, Observability Architecture, or NMS Engineering within large-scale enterprise or service provider environments.
Hands-on experience in delivering scalable monitoring templates and frameworks
Strong expertise in modern unified observability platforms such as LogicMonitor, Datadog, SolarWinds, or Splunk, including network telemetry mapping.
Advanced knowledge of alert correlation, SNMPv3, NetFlow, and API-based data extraction.
Proven ability to design effective alert suppression logic that protects Tier 1 NOC teams from redundant or cascading alerts during complex network events