Security Software Engineer building authentication, authorization, and cloud security features for Motive's AI - powered fleet management platform. Protecting products, infrastructure, and customer data.
About the role
- Senior Full Stack Java Engineer building Java, React, and WFM solutions for Miratech’s global IT services clients. Developing scalable forecasting, scheduling, and operational reporting systems.
Responsibilities
- Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and domain-driven design practices
- Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting
- Develop responsive workforce applications using TypeScript and React
- Design and consume REST APIs using an API-first approach
- Define and maintain OpenAPI/Swagger contracts and versioning standards
- Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events
- Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms
- Model workforce and operational data in PostgreSQL and other relational databases
- Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency
- Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes
- Troubleshoot production issues and optimize performance, batch processing, concurrency, scalability, and reliability
- Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities
- Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to deliver workforce solutions
Requirements
- 6+ years of experience in full-stack software development, including ownership of production applications
- Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
- Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices
- Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components
- Proven experience designing REST APIs, microservices, and event-driven services in distributed environments
- Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases
- Experience developing, deploying, or supporting cloud-based and containerized applications
- Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly
- Good command of English, with strong verbal and written communication skills in cross-functional teams
- Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions
- Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts
- Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms
- Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies
- Exposure to workforce analytics, optimization techniques, or operational research concepts
- Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices
Benefits
- Health insurance
- Language courses
- Relocation program
- Professional development opportunities
- Certification programs
- Mentorship and talent investment programs
- Internal mobility opportunities
- Internship opportunities
- Inclusive and supportive work environment
- Regular team-building company social events
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Salary
Not specified
Degree requirement
No Education Requirement
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