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About the role

  • Technicien de service terrain installant, entretenant et réparant des systèmes électromécaniques de commerce de détail pour NCR Voyix. Service client et déplacements dans un territoire assigné.

Responsibilities

  • Perform installations, maintenance, and service calls at customer sites quickly and efficiently
  • Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
  • Perform maintenance, repair, preventive maintenance (PM), and system refurbishment work
  • Organize and prioritize customer requests
  • Communicate with customers in an open, helpful, and professional manner
  • Take proactive action before issues arise
  • Represent the NCR Voyix brand when interacting with customers

Requirements

  • Reside locally within the assigned geographic area
  • Be authorized to travel to the United States
  • Be at least 18 years of age
  • Hold a valid driver’s license and maintain a driving record that meets NCR Voyix fleet requirements
  • Possess computer skills, basic electronics knowledge, and familiarity with certain hardware and operating systems
  • Be able to perform the essential functions of the role, with or without reasonable accommodation
  • Be able to travel for extended periods, including driving several hours per day
  • Be available for rotating shifts and weekends
  • Flexible schedule—rotating shifts within established teams, including morning, afternoon, and evening start times, as well as some holidays
  • Be able to transport and lift tools, parts, and equipment weighing up to 75 lb. without assistance and up to 150 lb. with assistance
  • Be able to bend, squat, walk, stand, sit, reach, work with your hands, and repeatedly grip and handle objects of various sizes

Benefits

  • Overtime paid at time and a half
  • 7 paid holidays and 6 paid floating holidays
  • Paid vacation—up to 80 hours during the first year
  • Registered Retirement Savings Plan (RRSP) and pension plan
  • Company-provided vehicle for business use only
  • Formal virtual and classroom training
  • Dedicated trainers, mentors, and coaches
  • Reasonable accommodations

Job type

Full Time

Experience level

SeniorLead

Salary

CA$22 - CA$24 per hour

Degree requirement

No Education Requirement

Location requirements

OnsiteSaguenayCanada

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