Technicien de service terrain installant, entretenant et réparant des équipements électromécaniques chez les clients de NCR Voyix. Déplacements prolongés dans le territoire assigné et soutien des systèmes de caisses libre-service.
Responsibilities
Perform installations, maintenance, and service calls at customer sites promptly and efficiently
Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
Carry out maintenance, repair, preventive maintenance (PM), and system refurbishment work
Organize and prioritize customer requests
Take proactive action before issues arise
Communicate with customers in an open, helpful, and professional manner
Act as an ambassador for the NCR Voyix brand
Requirements
Reside locally within the assigned geographic area
Authorized to travel to the United States
At least 18 years of age
Hold a valid driver’s license and maintain a driving record that meets NCR Voyix fleet requirements
Computer skills, basic knowledge of electronics, and familiarity with certain hardware and operating systems
Ability to perform the essential functions of the role, with or without reasonable accommodation
Ability to travel for extended periods, including driving several hours per day
Rotating shifts and weekends
Flexible schedule—rotating shifts within established teams, including morning, afternoon, and evening start times, as well as some holidays
Ability to carry and lift tools, parts, and equipment weighing up to 75 lb. unassisted and up to 150 lb. with assistance
Ability to bend, squat, walk, stand, sit, reach, perform manual tasks, and repeatedly grip and handle objects of various sizes
Knowledge of high-capacity servers, mainframes, and imaging software (an asset, but not required)
A+, CompTIA, or N+ certifications (an asset, but not required)
One year or more of relevant experience (an asset, but not required)
Benefits
Overtime paid at time and a half
7 paid statutory holidays and 6 paid floating holidays
Paid vacation—up to 80 hours in the first year
Registered Retirement Savings Plan (RRSP) and pension plan
Company-provided vehicle for business use only
Virtual and classroom training
Dedicated trainers, mentors, and coaches
Learning community and skills development opportunities
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