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About the role

  • Technicien de service terrain installant, entretenant et réparant des équipements électromécaniques chez les clients de NCR Voyix. Déplacements prolongés dans le territoire assigné et soutien des systèmes de caisses libre-service.

Responsibilities

  • Perform installations, maintenance, and service calls at customer sites promptly and efficiently
  • Maintain electromechanical equipment, such as self-checkout systems, within an assigned territory
  • Carry out maintenance, repair, preventive maintenance (PM), and system refurbishment work
  • Organize and prioritize customer requests
  • Take proactive action before issues arise
  • Communicate with customers in an open, helpful, and professional manner
  • Act as an ambassador for the NCR Voyix brand

Requirements

  • Reside locally within the assigned geographic area
  • Authorized to travel to the United States
  • At least 18 years of age
  • Hold a valid driver’s license and maintain a driving record that meets NCR Voyix fleet requirements
  • Computer skills, basic knowledge of electronics, and familiarity with certain hardware and operating systems
  • Ability to perform the essential functions of the role, with or without reasonable accommodation
  • Ability to travel for extended periods, including driving several hours per day
  • Rotating shifts and weekends
  • Flexible schedule—rotating shifts within established teams, including morning, afternoon, and evening start times, as well as some holidays
  • Ability to carry and lift tools, parts, and equipment weighing up to 75 lb. unassisted and up to 150 lb. with assistance
  • Ability to bend, squat, walk, stand, sit, reach, perform manual tasks, and repeatedly grip and handle objects of various sizes
  • Knowledge of high-capacity servers, mainframes, and imaging software (an asset, but not required)
  • A+, CompTIA, or N+ certifications (an asset, but not required)
  • One year or more of relevant experience (an asset, but not required)

Benefits

  • Overtime paid at time and a half
  • 7 paid statutory holidays and 6 paid floating holidays
  • Paid vacation—up to 80 hours in the first year
  • Registered Retirement Savings Plan (RRSP) and pension plan
  • Company-provided vehicle for business use only
  • Virtual and classroom training
  • Dedicated trainers, mentors, and coaches
  • Learning community and skills development opportunities

Job type

Full Time

Experience level

SeniorLead

Salary

CA$22 - CA$24 per hour

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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