Project Manager overseeing CRM Consulting deliveries for major sports rights holders. Managing complex projects, client relationships, and cross - functional teams in a fast - paced environment.
About the role
- Senior Project Manager overseeing enterprise client implementations for Canadian fintech's cloud platform. Leading cross-functional teams to ensure successful delivery of SaaS projects.
Responsibilities
- Own the end-to-end delivery of enterprise client implementations, from discovery through deployment and post-launch transition.
- Facilitate discovery workshops along side our SMEs and requirements sessions to define scope, dependencies, and timelines.
- Translate business and technical requirements into actionable delivery plans using tools such as Jira and Confluence.
- Coordinate with internal teams (Product, Engineering, QA, Operations) and external vendors to drive progress and resolve blockers.
- Manage project budgets, schedules, and dependencies across multiple workstreams.
- Provide clear, consistent communication to client and internal stakeholders, including weekly status reports, risk logs, and steering committee updates.
- Track project health and proactively identify delivery risks, capacity constraints, and cross-program dependencies.
- Partner with other PMs to align workstreams across major accounts
- Contribute to the evolution of nesto’s delivery framework.
Requirements
- 8+ years of experience in project management, with at least 3 years delivering B2B enterprise SaaS or working in a systems-integration environment.
- Proven ability to manage both discovery and implementation phases of large, multi-stakeholder programs.
- Strong communication and stakeholder-management skills, confident interfacing with executives, clients, and technical teams.
- Comfortable managing complex, ambiguous programs with many moving parts.
- Advanced organizational skills and an ability to drive alignment across diverse teams.
- Proficiency in project management tools such as Jira, Confluence, Smartsheet, or similar.
- Knowledge of Agile or hybrid delivery models and the ability to adapt process to context.
- Possess the ability to thrive in complex, fast-moving environments and a passion for bringing structure, communication, and predictability to cross-functional teams.
Benefits
- Comprehensive Health Coverage: Top-tier Extended Health, Dental, and Vision coverage, featuring 100% drug coverage.
- Health & Wellness Spending Account: A $1,500 combined annual flex fund for things like gym memberships or extra medical needs.
- Generous Paid Time Off: 4 weeks of vacation plus 8 personal floater days.
- Retirement Savings: Access to a Group RRSP/DPSP plan featuring competitive company-matching contributions.
- Telemedicine Services via Dialogue and coverage for Licensed Practitioner Services.
- Family Support: Parental Leave Top-Up Programs provided for Maternity & Parental Leave.
- Flexible Work: The possibility to work fully remote or work from one of our offices in Montreal, Quebec, Calgary, Toronto, Vancouver, and more!
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