Remote vacation booker arranging flights, lodging, transportation, and travel documents for Never Ending Travels. Supporting customers and securing travel deals.
Responsibilities
Plan and organize business travel, bookings, and accommodations for clients
Research and reserve flights, ground transportation, lodging, and other travel-related services
Manage expenses and track reimbursements
Provide support to travelers while they are on the road
Issue airline tickets, vouchers, and other travel documents
Provide customers with travel advice and information about local attractions
Respond to customer inquiries and troubleshoot travel issues
Stay up to date with industry news and developments
Ensure customer needs are met in a timely and satisfactory manner
Keep current on forms of payment accepted by the agency
Work with external vendors to secure lowest prices and special deals
Ensure customer satisfaction through communication and follow-up
Requirements
Entry-level opportunity
Good communication and customer service skills
Excellent organizational skills
Familiarity with booking systems and software
Knowledge of applicable industry rules, regulations, and requirements
Ability to handle multiple tasks and maintain attention to detail
Ability to take initiative and anticipate customer needs
Ability to work independently
Comfortable using a variety of software programs
Comfortable working remotely
Must be 18 years of age or older
Must provide citizenship or employment eligibility information
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