About the role

Business Analyst driving clarity and alignment across complex client initiatives, translating business needs into actionable insights for impactful outcomes. Unique opportunity to shape stakeholder success.

Responsibilities

Lead stakeholder collaboration to gather, analyze, and validate complex business requirements
Define and document business processes, functional and non-functional requirements, using industry-standard tools and methodologies
Act as the primary liaison between clients and technical teams, ensuring mutual understanding and alignment of solutions with business goals
Oversee project scope, timelines, deliverables, and change management, ensuring requirements are implemented as intended and stakeholders are informed
Conduct strategic gap analysis, propose and design TO-BE solutions, and support decision-making through data-driven insights
Ensure solution supportability, user adoption, and post-implementation success
Mentor and support business analysts, contributing to team capability development and knowledge sharing

3+ years of experience in business analysis, preferably complex software/information systems development environments
Strong proficiency with AI, BA tools and modeling techniques
Proven expertise in eliciting, documenting, and managing complex requirements and translating them into actionable specifications
Excellent communication, facilitation, and stakeholder management skills across technical and non-technical audiences
Ability to lead workshops, drive consensus, and influence decision-making at senior levels
Familiarity with Agile, Scrum, or hybrid project methodologies; ability to manage backlogs, prioritize epics, and work in cross-functional teams
Experience writing detailed documentation, user stories, process models, and acceptance criteria
Strong analytical thinking with a strategic mindset and a drive for continuous improvement and user-centric outcomes
Fluency in both French and English