AI Solutions Engineer building agentic automations for CSC Generation, an AI - native holding company transforming omnichannel retail brands. Connecting APIs, marketing platforms, and data workflows to reduce manual work across its multi - brand portfolio.
About the role
- Business Analyst driving clarity and alignment across complex client initiatives, translating business needs into actionable insights for impactful outcomes. Unique opportunity to shape stakeholder success.
Responsibilities
- Lead stakeholder collaboration to gather, analyze, and validate complex business requirements
- Define and document business processes, functional and non-functional requirements, using industry-standard tools and methodologies
- Act as the primary liaison between clients and technical teams, ensuring mutual understanding and alignment of solutions with business goals
- Oversee project scope, timelines, deliverables, and change management, ensuring requirements are implemented as intended and stakeholders are informed
- Conduct strategic gap analysis, propose and design TO-BE solutions, and support decision-making through data-driven insights
- Ensure solution supportability, user adoption, and post-implementation success
- Mentor and support business analysts, contributing to team capability development and knowledge sharing
Requirements
- 3+ years of experience in business analysis, preferably complex software/information systems development environments
- Strong proficiency with AI, BA tools and modeling techniques
- Proven expertise in eliciting, documenting, and managing complex requirements and translating them into actionable specifications
- Excellent communication, facilitation, and stakeholder management skills across technical and non-technical audiences
- Ability to lead workshops, drive consensus, and influence decision-making at senior levels
- Familiarity with Agile, Scrum, or hybrid project methodologies; ability to manage backlogs, prioritize epics, and work in cross-functional teams
- Experience writing detailed documentation, user stories, process models, and acceptance criteria
- Strong analytical thinking with a strategic mindset and a drive for continuous improvement and user-centric outcomes
- Fluency in both French and English
Benefits
- A working culture that is high performing, ambitious, collaborative and fun
- Competitive pay plans
- Flexible working hours
- Office perks and team activities
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