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Senior Product Manager
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Senior Product Manager needed for a 6 - month contract in downtown Vancouver with retail and data analytics experience. Onsite 4 days/week.
About the role
- Senior Product Owner at NMI driving tactical delivery across Billing and Data platforms. Collaborating with teams to ensure successful product execution in fintech.
Responsibilities
- Lead delivery for the Billing and Data teams by managing team backlogs, facilitating Agile ceremonies, and ensuring work is clearly defined, prioritized, and ready for engineering execution.
- Author detailed feature epics and user stories with precise acceptance criteria that give engineering teams the clarity needed to deliver without ambiguity.
- Conduct and manage User Acceptance Testing (UAT) to validate that releases meet functional requirements, quality standards, and platform integrity expectations — including writing and executing SQL queries directly against BigQuery to verify data accuracy and pipeline correctness.
- Coordinate release planning, write detailed release notes, and manage internal rollout communications for both platforms.
- Collaborate with peer Product Owners to manage cross-team dependencies and sequencing across shared initiatives.
- Partner with Product Managers to deeply understand product strategy and vision, ensuring tactical execution is consistently aligned with business direction and stakeholder priorities.
- Partner with Engineering Managers to align on resource capacity and incorporate technical guidance into backlog planning, sequencing, and delivery decisions.
- Collaborate with the Program Manager to support cross-functional coordination, ensuring key features are delivered with the right stakeholder alignment and organizational visibility.
- Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI's strategic goals.
- Provide product training and enablement for customer-facing teams, support, and other internal stakeholders.
- Maintain transparency by communicating upcoming work, progress, and timelines to stakeholders and executives.
- Develop and sustain deep knowledge of NMI's five billing platforms: their architectures, business rules, interdependencies, and how they serve different merchant and partner segments.
- Serve as the primary point of contact for billing-related feature questions across engineering, finance, and operations stakeholders.
- Partner with finance and cross-functional teams to ensure billing operations are compliant, auditable, and accurately integrated across key systems (e.g., payment processors, CRMs, ERP systems).
- Translate complex billing requirements from cross-functional stakeholders into well-defined, executable user stories.
- Identify and flag platform-level risks, technical debt, and consolidation opportunities in partnership with engineering leadership.
- Develop and sustain deep knowledge of the Data team's ingestion pipelines, transformation layers, and data artifact delivery on GCP and BigQuery.
- Serve as the primary point of contact for data platform questions, pipeline scope, and data artifact requirements across analytics and reporting stakeholders.
- Author and execute SQL queries against BigQuery as a core part of UAT — validating pipeline outputs, confirming transformation accuracy, and ensuring data meets acceptance criteria before releases go live.
- Partner with data engineering to define and prioritize data models, views, and dashboards that meet stakeholder reporting needs.
- Advocate for data governance, lineage, and best practices in scalability, usability, and privacy-compliant data handling.
Requirements
- 5+ years of experience as a Product Owner or Technical Product Manager
- Proven ability to become the go-to SME for the products and features you own — including technical depth, not just business context.
- Strong understanding of cloud-based data platforms, pipelines, and tools (BigQuery, dbt, Airflow, etc.).
- Ability to write and execute SQL queries against BigQuery as part of UAT validation — confirming pipeline outputs, transformation logic, and data accuracy meet acceptance criteria.
- Skilled in Agile development frameworks and tools (e.g., Jira, Confluence, Figma).
- Experience conducting and managing User Acceptance Testing (UAT) to ensure product quality and stakeholder satisfaction.
- Effective communication skills across technical and non-technical stakeholders.
- Experience coordinating software release cycles, QA processes, and documentation.
- Passion for understanding end users and translating insights into actionable product enhancements.
- Experience with financial systems, billing platforms, or accounting modules in a SaaS or fintech environment (Nice to Have)
- Familiarity with cloud platforms (Google Cloud Platform preferred) (Nice to Have)
- Experience in data governance or privacy-compliant data handling (GDPR, CCPA) (Nice to Have)
- Technical background (CS degree or equivalent experience) is a plus (Nice to Have)
Benefits
- Competitive salary + bonus
- A remote first culture!
- Flex PTO
- Health, Dental and Vision Insurance
- 13 Paid Holidays
- Company volunteer days
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