Senior Consultant, Systems Integration Enablement

Posted 10 hours ago

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About the role

  • Senior Consultant enabling partner and customer integrations for Nulogy’s manufacturing operating system. Improving delivery processes, complex projects, and integration capabilities at scale.

Responsibilities

  • Serve as an escalation point for complex integration delivery challenges
  • Partner with customers, implementation partners, and internal stakeholders to drive successful outcomes
  • Foster cross-functional relationships and resolve organizational barriers affecting integration delivery and customer success
  • Develop resource strategies and capacity plans with Professional Services leadership
  • Evolve processes, tools, and operating models for scalable integration delivery
  • Support solution discovery and integration planning for partners and customers
  • Build frameworks, documentation, training, and best practices for integration delivery
  • Improve integration delivery efficiency, quality, predictability, and customer experience throughout the Customer Lifecycle
  • Align with Finance and internal stakeholders on project changes, commercial impacts, and customer commitments
  • Guide changes to integration scope, solution design, timelines, and delivery plans
  • Lead strategic initiatives strengthening integration capabilities, partner ecosystem, and scalability
  • Lead, coach, and develop a high-performing team
  • Build a model to help partners recruit, hire, and onboard integration talent
  • Lead Nulogy’s most complex integration projects
  • Partner with product management to improve integration technologies
  • Provide documentation and reference material for the Global Support team

Requirements

  • Experience working in small teams and being a team player
  • Ability to work in fast-paced environments with competing deadlines
  • Friendly, empathetic, patient, and personable under stressful circumstances
  • Organized and hardworking
  • Eager to build lasting relationships with customers and their employees
  • Ability to persuade and manage customer expectations
  • Outstanding written and verbal communication skills
  • Strong creative and systematic problem-solving ability
  • Great attention to detail and organized thinking
  • Ability to navigate complex interpersonal dynamics diplomatically
  • Experienced-level role
  • Completion of the Predictive Index Assessment upon applying

Benefits

  • Group benefit plans including health, dental, and vision starting on day one
  • Benefit premiums fully paid by the employer
  • 100% parental leave top-up for 15 weeks for any parent of biological or adopted children
  • Flexible paid vacation policy
  • RRSP Matching Program
  • 401(k) program
  • Fully remote work
  • Tools and resources to stay connected and do their best work

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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