Philips health technology integration consultant implementing and supporting ECG systems and HL7/DICOM interfaces. Configuring healthcare networks and diagnosing complex technical issues for Canadian customers.
About the role
- Experimentation Consultant owning A/B testing and conversion optimization programs for GAIN clients. Translating analytics into experimentation roadmaps, insights, and actionable business recommendations.
Responsibilities
- Own the day-to-day experimentation program for clients
- Identify where clients are losing revenue, decide what to test, and turn results into actionable recommendations
- Lead some accounts independently and support the Senior Experimentation Consultant on enterprise accounts
- Execute and deliver client work
- Drive overall client success and satisfaction through proactive communication, relationship management, expectation setting, and positive experiment and program results
- Execute research, hypothesis ideation, prioritization, strategy, and analysis
- Manage ongoing experimentation programs
- Craft and present compelling stories and actionable recommendations using experiment data and insights
- Report to and receive coaching from the Senior Experimentation Consultant
- Collaborate with the account team, including Digital Programs, to deliver client value and maintain profitability
- Research and interpret data, run statistical calculations, draw conclusions, and present strategies, results, and insights to client stakeholders and senior management
- Create technically feasible experiments
- Present insights and results to executive stakeholders remotely and in person
- Develop experimentation roadmaps by analyzing large and detailed datasets
- Identify improvement opportunities and implement strategies to capitalize on them
- Maintain understanding of conversion drivers, including user research, data analytics, neuro-marketing, persuasion principles, and business context
- Understand client organizational goals for experimentation
- Build personal relationships with clients and become a trusted partner
- Support Executive Business Reviews, Insights, and Results
- Manage stakeholder relationships and ensure alignment and transparency
- Identify growth and expansion opportunities within client engagements
- Support account direction to ensure client success and account stability
Requirements
- 2+ years in experimentation, CRO, digital analytics or a strategy role where you owned analysis and recommendations end to end
- Hands-on experience analyzing A/B test results
- Ability to explain significance, sample size and why a result might not be trustworthy
- Experience using at least one analytics platform, such as GA4, Adobe Analytics or Amplitude
- Experience using at least one behavioural tool, such as Contentsquare, Clarity or Hotjar
- Clear, confident written and spoken communication with stakeholders at every level
- Track record of owning work, estimating time well, checking output and raising problems early
- Judgement and evidence-based decision-making
- Curiosity and willingness to investigate changes in results
- Ability to act on feedback and be comfortable being wrong
- Ability to work without a playbook and make progress when the path is unclear
- Commercial mindset focused on the client’s business
- Working knowledge of HTML, CSS and JavaScript for scoping what a test can do (nice to have)
- Ecommerce or UX experience (nice to have)
- User research or survey experience (nice to have)
- Agency experience across several clients at once (nice to have)
- A degree in business, marketing, statistics or a related field, or equivalent experience (nice to have)
Benefits
- Hybrid work environment + a home office allowance
- Flex-Fridays! Friday is your uninterrupted day to wrap up the work week or sign off early
- 3 weeks of paid time off to start, plus a winter holiday office closure
- Work from anywhere in the world up to 20 business days or 4 weeks per year
- Wellness time, health + dental coverage, health spending account, and wellness spending account
- Dog friendly office
- Office gym membership
- Reward + recognition programs
- Competitive and comprehensive total rewards package
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