Support Systems Engineer owning ticketing - system implementations, integrations, and workflows at Ashby. Improving support operations for a talent - hiring software company.
About the role
- Ingénieur système intégrant matériel, logiciels, RF et réseaux pour les solutions sans fil et de défense d’Octasic. Définition des exigences et pilotage de l’intégration, vérification et validation.
Responsibilities
- Develop system-level solution concepts
- Collaborate with customers and stakeholders to understand mission objectives, operational challenges, and deployment environments
- Translate customer needs into system-level requirements and solution concepts
- Evaluate technical options, trade-offs, and implementation approaches
- Participate in customer demonstrations, prototypes, pilot deployments, and technical engagements
- Lead the integration of hardware, software, RF, networking, and third-party technologies into complete system solutions
- Define and manage interfaces between subsystems, products, and external platforms
- Identify and resolve integration issues, technical risks, and system-level dependencies
- Lead integration planning, execution, troubleshooting, and deployment activities with multidisciplinary engineering teams
- Serve as the system-level technical reference for multidisciplinary engineering teams
- Lead or contribute to technical trade studies, reviews, and risk assessments
- Drive the verification and validation strategy to ensure that requirements, operational scenarios, and acceptance criteria are defined, traceable, and validated through testing
Requirements
- Bachelor’s degree in electrical engineering, computer engineering, software engineering, telecommunications engineering, computer science, or a related discipline
- Experience integrating complex hardware and software systems
- Experience translating customer or operational needs into technical solutions
- Strong understanding of system architecture, interfaces, and multidisciplinary engineering concepts
- Ability to solve complex technical problems across multiple technology domains
- Excellent communication and technical leadership skills
- Eligibility to obtain or maintain a Canadian security clearance
- Assets: Experience with SDR, LTE, 5G, RF systems, SIGINT, tactical communications, or related technologies
- Assets: Experience with airborne, mobile, fixed, or mission-critical deployments
- Assets: Experience integrating third-party hardware, software, sensors, or network platforms
- Assets: Familiarity with requirements management, interface control, and systems engineering methodologies
- Assets: Experience supporting government, defense, aerospace, or public safety programs
Benefits
- Competitive salaries
- One paid week between Christmas and New Year’s Day
- Gym membership discount
- Employee share purchase plan
- Public transit reimbursement program
- On-site showers
- Free snacks and beverages
- Comprehensive insurance coverage, including medical, dental, and telemedicine
- Social activities throughout the year
- Convenient access to various public transportation services
Job title
Job type
Experience level
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