Leading O’Dell HVAC Group’s Canadian aftermarket parts business across Outside Sales, Counter Sales and e-commerce. Building national teams, operations, supplier partnerships and profitable growth.
Responsibilities
Lead the Canadian Aftermarket Parts business and execute the Canadian Parts strategy and annual operating plan
Manage accountability for revenue, gross profit, contribution and operating performance
Build regional people, branch, counter, inventory and leadership capabilities
Establish, expand and improve Parts counters and regional operations
Develop regional Outside Sales growth plans and guide prospecting, account development, pipeline management and sales productivity
Strengthen Counter Sales growth, profitability, staffing effectiveness and customer experience
Build and scale O’Dell’s national e-commerce channel across D2C and B2B offerings
Expand marketplaces, supplier relationships, drop-ship opportunities and online assortment
Align e-commerce with branch, Outside Sales and Counter Sales operations
Drive pricing, merchandising, promotions, conversion, repeat purchasing and customer acquisition
Optimize inventory deployment, replenishment, demand planning, supplier stocking, turns, fill rates and product availability
Develop supplier relationships, pricing, rebates, technical support, commercial programs, training and product launches
Establish processes, scorecards, KPIs and operating rhythms across the business
Use NetSuite, Power BI and reporting platforms to guide business decisions
Build, coach and develop a high-performing national organization
Visit branches and regional operations regularly and collaborate across Parts, Service, Sales, Operations, Finance, Marketing, Technology and AIR Aftermarket Parts leadership
Requirements
Significant leadership experience in aftermarket parts, distribution, wholesale, industrial products, retail operations, e-commerce or another relevant multi-location business
Demonstrated record of leading a growth-oriented business or commercial function with meaningful P&L responsibility
Demonstrated experience building or significantly scaling a commercial function, including hiring teams, establishing operating processes, implementing performance measures and developing new markets or locations
Strong understanding of sales management, pricing, gross-margin management, inventory and operational performance
Experience leading geographically dispersed teams, including Outside Sales or business-development resources and branch or counter-sales operations
Experience building supplier and manufacturer relationships and negotiating commercial programs with strategic partners
Strong analytical skills and confidence using financial and operational data
Strong communication, coaching and people-leadership skills
Willingness to be hands-on and build structure, solve operational problems and develop teams
Willingness to travel regularly throughout Canada
Experience spanning traditional branch or distribution channels and digital commerce is strongly preferred
HVAC, building-products or mechanical-industry experience is an asset, not a requirement
Benefits
Remote work arrangement
Regular travel to O’Dell offices and branches across Canada
Inclusive and accessible workplace
Accommodation during the recruitment process or on the job
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