About the role

  • Solutions Engineer providing technical coordination and support for OP Stack partners and guiding integrations. Working remotely for a leading blockchain infrastructure provider.

Responsibilities

  • Partner integration & upgrade stewardship
  • Own technical coordination for chain integrations, upgrades, and migrations across partner chains
  • Define and guide partners through upgrade and integration readiness paths
  • Coordinate timelines, dependencies, and expectations across internal teams and external partners
  • Partner-facing technical support & triage
  • Serve as the primary technical point of contact for OP Stack partners post-launch
  • Provide high-signal guidance on OP Stack architecture, configuration, and operational excellence
  • Triage partner issues and route them to the appropriate internal engineering stakeholders
  • Cross-functional facilitation
  • Act as connective tissue between engineering, product, governance, partnerships, and growth teams
  • Translate complex technical changes into partner-ready guidance and communication
  • Represent partner constraints and operational realities during planning, releases, and upgrades
  • Drive clarity and accountability when ownership spans multiple teams
  • Documentation, enablement & ecosystem signal
  • Produce partner-ready technical documentation, guides, and templates
  • Create and maintain upgrade playbooks, SOPs, and readiness checklists
  • Improve consistency, discoverability, and reuse of partner knowledge
  • Route structured feedback on adoption blockers and ecosystem risk to product and engineering

Requirements

  • Past programming or engineering experience
  • Strong technical foundation in blockchains and experience with Solidity
  • Experience guiding partners through integrations, upgrades, and operational changes in production environments
  • Ability to provide high-signal guidance on system architecture, configuration, and operational best practices
  • Experience supporting customers or partners in a post-sales technical role (e.g. Solutions Engineering, Solutions Architecture, Technical Account Management, Integration Engineering, or similar)
  • Comfortable serving as the primary technical point of contact for external partners
  • Strong judgement in technical triage, prioritization, and escalation
  • Ability to translate complex technical concepts into clear, partner-ready guidance
  • Strong written communication skills, with experience producing technical documentation, playbooks, or runbooks
  • Proven ability to coordinate across multiple internal teams and external stakeholders without direct authority
  • Ability to represent partner constraints and operational realities in internal planning and execution.

Benefits

  • Competitive compensation
  • Fully paid medical, dental, and vision
  • 4% 401K match

Job type

Full Time

Experience level

Mid levelSenior

Salary

$130,000 - $155,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Solidity

Location requirements

RemoteWorldwide

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