Application Support Analyst troubleshooting travel applications for HIS Canada Travel, a wholesale and retail travel company. Supporting business units, vendors, and IT teams across Toronto or Montreal hybrid operations.
About the role
- Technical Support Analyst at OSCAR Pro providing assistance to healthcare professionals resolving technical issues. Focused on support processes, documentation, and enhancing the overall reliability of the platform.
Responsibilities
- Provide front-line assistance to healthcare professionals for technical issues
- Collaborate with internal teams to strengthen support processes and enhance documentation
- Create and maintain user-friendly guides for customers and internal teams
- Identify opportunities to improve workflows and enhance the support experience
Requirements
- Customer service, call centre, or technical support experience
- Technical aptitude and comfort with software
- Analytical and resourceful with problem-solving skills
- Strong written and verbal communication skills
- Attention to detail in documentation
- Respect for compliance and privacy standards in healthcare technology
Benefits
- Remote-first work environment
- Opportunities for growth within OSCAR Pro or across the broader WELL Health Technologies Group
- Supportive culture that balances professional success with personal well-being
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Associate Customer Support Engineer supporting enterprise customers using Flashpoint’s Ignite cybersecurity intelligence platform. Troubleshooting SaaS, API, SAML, and data issues while improving support documentation.
LP
Linux Desktop Support Engineer
LinkedIn Recruiter Post
We're hiring a Linux Desktop Support Engineer in North York, ON (hybrid). Requires strong Linux admin, troubleshooting, and container experience.
IT Support Technician supporting SysGen Solutions Group’s managed services and internal IT operations in Calgary. Monitoring systems, troubleshooting devices, and assisting clients and employees.
Senior Support Engineer troubleshooting OpenAI API infrastructure for strategic enterprise customers. Designing observability, incident response, and automation processes for reliable AI deployments.
AI Support Engineer troubleshooting complex OpenAI platform issues for enterprise customers. Automating support workflows and partnering with Engineering, Product, and Go - To - Market teams.
Support Engineer enabling onboarding, decommissioning, SQL migrations, and escalated platform support for veterinary software customers. Partnering with engineering, customer success, and implementation teams on reliable technical solutions.
Technical Support Analyst providing Tier 2 support for Achievers’ employee recognition and rewards platform. Troubleshooting integrations, migrations, upgrades, and client technical issues from Toronto.
Cloud Support Engineer supporting Ingenico’s hosted payment - acceptance solutions. Managing deployments, databases, servers, networking, troubleshooting, and customer onboarding in Toronto.
LP
OnBase Support Engineer (L3)
LinkedIn Recruiter Post
We are hiring an OnBase Support Engineer (L3) for a contract role in Toronto, ON. Requires 6 - 8 years of experience with OnBase/ECM and SQL Server, strong L3 support skills, and expertise in workflow optimization.