Senior Customer Analytics Manager driving impactful business decisions through data analysis at Jobber. Partnering with cross - functional teams to enhance customer understanding and optimize business performance.
About the role
- AI and Analytics Specialist leading HR analytics and AI initiatives at PCL Constructors Inc. in Edmonton, Alberta. Focus on HR metrics, data insights, and strategic decision-making through AI capabilities.
Responsibilities
- Lead HR analytics and reporting initiatives to provide insights that inform HR strategies and business decisions.
- Identify patterns and trends in HR, employee and business metrics to support strategic decision-making for process improvements based on data insights and analytics.
- Use data to tell a compelling story, translating complex information into clear, actionable narratives for stakeholders.
- Research AI capabilities, AI trends, and automation to optimize HR processes strategically.
- Identify, evaluate, and prioritize AI use cases that deliver measurable business value and operational efficiency.
- Collaborate with other corporate departments and the HR Leadership team to ensure alignment with priorities and initiatives.
- Ensure data integrity and compliance with privacy and security standards.
Requirements
- Post-secondary degree or diploma in Business Analytics, Data Science, or a related discipline.
- Minimum 5 years of relevant experience, strong exposure to analytics and reporting.
- Advanced proficiency in data visualization tools (e.g., Power BI, SAP SuccessFactors).
- Strong understanding of AI capabilities, trends, and automation.
- Strong organizational skills, high level of detail orientation, and ability to multitask and prioritize conflicting deadlines.
- Possess business acumen and an understanding of how to incorporate AI solutions that positively contribute to business operations.
- Demonstrated ability translate data into actionable insights.
- Effective verbal and written communication skills with the ability to negotiate and present ideas and content that influence a favorable outcome.
- Results oriented and has proven project management experience.
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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