About the role

Business Systems Analyst improving software solutions for PCL Construction, a 100% employee-owned construction company. Analyzing requirements, supporting Agile delivery, and coordinating user acceptance testing.

Responsibilities

Elicit, review, analyze, and validate system and user needs
Document stakeholder, solution, and transition requirements and participate in gaining signoff
Coordinate and facilitate workshops for subject matter experts in system configuration
Support identification, assessment, and prioritization of business problems and identify solutions, enhancements, and recommendations for improvements
Support end users, troubleshoot issues, and streamline service delivery
Develop and deliver stakeholder communication
Work in an Agile fashion, delivering projects according to accepted Agile methods as directed by the Department Manager
Adhere to PCL’s solution delivery framework (SDF)
Develop user acceptance testing results, track issues, report statuses, and gain signoff
Develop and maintain strong, customer-focused relationships with all stakeholders
Value and model the solution provider and profitability culture
Perform other duties as required

Postsecondary degree or diploma in Information Management, Information Technology, Business Administration, Computer Science, or a related discipline
Minimum of 3 years of progressive experience in a related field
Experience in UI/UX design, including creating user interfaces that support business application requirements
Proficiency in design tools such as Figma is highly preferred
Strong verbal and written communication skills with the ability to convey complex ideas and concepts clearly and concisely
Ability to think logically and analytically, and to express ideas constructively
Excellent organizational and time management skills, with the ability to multitask, prioritize work, and meet tight deadlines within constraints
Ability to work independently and collaboratively as part of a team to solve problems
Strong ability to work effectively and cooperatively with employees at all levels and across various areas of the organization
Capable of independently conducting effective meetings and delivering presentations in support of various projects and deliverables
Demonstrated ability to assess impacts, make recommendations, and integrate changes
Knowledge and practical experience with intermediate software implementations, software development lifecycle methodologies, and organizational change management
Proven ability to understand and interpret stakeholder needs and make recommendations that support project/solution and company-wide objectives

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
RRSP, TFSA, Pension Contribution Options
Flexible medical, dental and vision benefits
Prescription drug coverage and virtual care services
Life, AD&D and disability insurance
Paid parental leave and family care support
Health and lifestyle spending account options
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL's College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
18-month contract