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About the role

  • Senior Technical Business Analyst supporting public-sector technology modernization. Improving correctional facility systems, video visitation services, integrations, and digital service delivery.

Responsibilities

  • Support complex technology modernization and service-delivery initiatives within a public-sector environment
  • Work closely with business stakeholders, technical teams, vendors, and project leadership
  • Analyze business needs and define business and technical requirements
  • Improve business processes and support process development, improvement, and re-engineering
  • Support delivery of complex technology solutions
  • Contribute to secure technology infrastructure initiatives within correctional facilities
  • Contribute to video visitation services, system integration, process modernization, and digital service delivery enhancements

Requirements

  • 5+ years of experience gathering and analyzing requirements from diverse stakeholder groups
  • 5+ years of experience translating business requirements into detailed technical requirements
  • 4+ years of experience facilitating and managing business process development, process improvement, or process re-engineering
  • 3+ years of experience developing integrated system and technical design specifications
  • 1+ year of experience working with correctional facility systems or correctional business processes
  • Strong experience with business and technical analysis within complex IT environments
  • Strong stakeholder engagement, facilitation, communication, and documentation skills
  • Experience working with cross-functional business and technical teams
  • Ability to analyze complex problems, identify root causes, and recommend appropriate solutions

Job type

Contract

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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