Group Training Specialist facilitating product training sessions for Clio, helping customers onboard and adopt products successfully. Engaging with customers and refining training content based on feedback.
About the role
- Learning and Development Analyst managing LMS at PCL Constructors Inc. in Edmonton, focusing on technical support and stakeholder collaboration.
Responsibilities
- Configure, manage, and optimize the LMS, including automated (dynamic) learning assignments
- Provide technical support and troubleshooting for LMS administrators and learners
- Partner with stakeholders to ensure LMS solutions meet business and learner needs
- Work closely with the LMS vendor (Cornerstone) on system configuration, enhancements, upgrades, and issue resolution
- Develop and deliver LMS training for administrators, managers, and learners
- Design and maintain Power BI dashboards and reports, using data storytelling to communicate trends, KPIs, and insights
- Use advanced Excel skills to analyze, validate, and prepare learning data for reporting and decision‑making
- Audit learning data to ensure accuracy, consistency, and reliability
- Document standards, processes, and system practices to support data integrity, consistent reporting, and sustainable system operations
- Support learning system reporting, metrics, and continuous improvement initiatives
- Assist with system-related change management and process improvements
Requirements
- Relevant post-secondary education or equivalent experience
- 3 - 5 years of experience in learning systems, HR systems, or a related analytical role
- Strong understanding of learning management systems and records management
- Strong Excel skills and experience (e.g., data analysis, validation, formulas, reporting)
- Experience with reporting, metrics, and dashboards. (Power BI preferred)
- Strong analytical, problem-solving, and troubleshooting skills
- Ability to work independently while collaborating effectively with the Learning Infrastructure team and diverse stakeholders
- Clear, professional written and verbal communication skills
- A learner-focused mindset with a passion for improving system adoption and user experience
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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