Manager leading instructional design for Caseware’s global audit and accounting software education. Building scalable learning content, governance standards, and customer adoption programs.
About the role
- Senior Learning & Development Advisor responsible for developing training initiatives. Focus on enhancing capabilities of Children and Family Services Staff and Caregivers in Alberta.
Responsibilities
- Lead Instructional Design and Learning Development: Oversee all phases of instructional design, including research, consultation, development, delivery, and evaluation of provincial learning initiatives.
- Conduct Learning Needs Analysis and Recommend Solutions: Assess training needs across various roles by analyzing data, evaluating staff competency requirements, and consulting with internal stakeholders.
- Manage Projects and Contracts: Lead provincial learning and development projects from initiation through evaluation, including defining scope, identifying stakeholders, developing project charters, and managing timelines and resources.
- Facilitate Stakeholder Engagement and Cross-Ministry Collaboration: Establish and maintain effective partnerships with internal teams, policy units, legal counsel, regional leaders, and external experts.
- Support Implementation, Evaluation, and Continuous Improvement: Direct province-wide training delivery, support and coach facilitators, and oversee the implementation of learning strategies.
Requirements
- Bachelors Degree (4 years) in a related field (Social Services, Education, Social Sciences, Human Resources) plus 4 years progressively responsible related experience; or equivalent.
- Preference would be given to those with Adult Learning (including membership/certificate with Adult Learning Organization), Workplace Learning, Organizational development, Project management, Change management background.
- Additionally, experience with eLearning development, innovative and interactive workshop development and instructional video development will be an asset.
- Experience working with vulnerable population: Understanding of challenges faced by vulnerable groups (e.g., children, youth, families).
- Applies trauma-informed, culturally sensitive approaches to create safe and inclusive learning.
- Designs training aligned with frontline realities, policy, and duty of care, ensuring practical and empathetic outcomes.
- Strategic Instructional Design Expertise: Demonstrated ability to lead the end-to-end development of learning initiatives, including needs assessment, design, delivery, and evaluation.
- Project and Contract Management: Proven experience managing complex, multi-stakeholder projects and learning portfolios, including budgeting, resource planning, and vendor contract oversight.
- Advanced Stakeholder Engagement: Strong skills in consultation, collaboration, and relationship-building with internal and external partners to drive inclusive and competency-based learning outcomes.
- Competency-Based Learning Implementation: Deep understanding of competency frameworks, with the ability to create and implement role-specific learning pathways.
- Solution-Oriented Leadership: Skilled in anticipating barriers, applying change management strategies, and aligning innovative learning solutions with ministry goals.
Benefits
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
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