Instructional Designer creating ILT, e-learning, and performance-support materials for PLATO, Canada’s Indigenous-owned technology services company. Supporting public-sector transformation and user adoption.
Responsibilities
Design and develop learner-centered training deliverables, including ILT materials, facilitator guides, participant workbooks, job aids, user guides, and e-Learning modules
Apply instructional design methodologies and adult learning principles
Develop interactive e-Learning solutions using authoring platforms
Conduct training needs analysis and collaborate with SMEs, project teams, and business stakeholders
Create scenario-based learning, simulations, and performance support tools
Align training materials with Federal and public sector standards, policies, terminology, accessibility requirements, and compliance obligations
Partner with Change Management and Communications teams
Review and quality-assure training materials
Develop and track training metrics, learner feedback, and effectiveness measures
Leverage Microsoft Copilot, AI writing assistants, voiceover generators, and content creation platforms
Requirements
3+ years of experience in Instructional Design, Training Development, and Training Needs Analysis supporting business and technology transformation initiatives
Strong knowledge of adult learning principles and instructional design methodologies
Experience developing Instructor-Led Training and e-Learning solutions
Proficiency with Articulate Rise 360, Articulate Storyline, Adobe Captivate, or similar authoring tools
Experience with Microsoft 365, Learning Management Systems, and Microsoft Forms
Experience using Power BI and/or Excel for training effectiveness measurement, learner feedback analysis, and reporting
Experience leveraging Microsoft Copilot and other AI-enabled content creation tools
Ability to translate complex business processes, system changes, and technical concepts into clear learning materials
Strong communication, facilitation, stakeholder engagement, and collaboration skills
Strong organizational skills and attention to detail
Ability to manage multiple deliverables in a fast-paced project environment
Federal Government or public sector training experience is an asset
Knowledge of Microsoft Dynamics 365 is an asset but not required
Reliability Security Clearance or higher required at time of application
Benefits
Collaborative environment
Mentorship, coaching, and knowledge-sharing
Inclusive hiring practices
Accommodation support at any stage of the recruitment process
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