Learning and Training Coordinator developing digital curricula and training programs for Springboard’s Community Learning HUB. Supporting facilitators, webinars, partnerships, and professional development across Canada.
About the role
- Instructional Designer creating courses, labs, and assessments for Planful’s financial performance management software. Maintaining Academy content and translating product releases into customer learning.
Responsibilities
- Design and build customer-facing content including course guides, slide decks, quizzes, and certification assessments
- Maintain and update existing course content as the product evolves
- Build hands-on lab exercises and practical activities tied to product workflows
- Partner with SMEs, product managers, and the training team to translate new features and releases into structured learning content
- Support development of NASBA CPE-accredited on-demand courses for accounting and finance professionals
- Use AI-powered tools to accelerate research, storyboarding, and course development
- Opportunity to co-deliver webinars or office hours as product knowledge grows
Requirements
- 2-4 years of instructional design experience through professional work, internships, coursework, or portfolio projects
- Comfort building eLearning content with Synthesia or ability to learn new authoring tools quickly
- Strong writing and editing skills
- Ability to translate complex, technical workflows into clear learning content
- Bachelor's degree or equivalent experience in Instructional Design, Education, or a related field
- Ability to manage multiple parallel projects against release-driven deadlines
Benefits
- 2 Volunteer days per year
- Birthday PTO
- Quarterly company Wellness Days
- 3 months supply of diapers and meal deliveries for the first month of Maternity/Paternity leave
- Generous parental leave
- Talkspace access and mental health support
- Annual company-wide gatherings
- Home office setup
- Monthly wifi and cell phone reimbursements for all employees, in-office or remote
- Employee Resource Groups and support for creating new ERGs and communities
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