Operations Training Specialist driving impactful training programs for Field Operations teams at Enbridge. Seeking expertise in instructional design and adult education for compliance and continuous improvement.
About the role
- Software Training Specialist training energy companies in Land Acquisition and Management software. Collaborating with teams to enhance user learning experiences.
Responsibilities
- Deliver engaging training on our Land Acquisition and Management software, both remotely and in person
- Assess training needs and collaborate with project teams to design and deliver effective learning experiences
- Tailor training for clients ranging from small organizations to large enterprises
- Translate real-world Land workflows into practical, easy-to-understand software training
- Stay closely aligned with our Land Product teams to remain current on product updates and features
- Continuously deepen your knowledge of the Pandell-ESG platform and evolving functionality
- Maintain and improve training materials, documentation, and learning resources
- Identify opportunities to enhance training content and delivery based on client feedback and experience
- Work cross-functionally with implementation, support, and product teams to ensure training supports customer success
Requirements
- Strong Land industry knowledge and understanding of Land workflows
- A natural ability to teach, guide, and connect with people
- Talent for explaining complex software clearly and simply
- Confidence leading both small and large training sessions, in person or virtually
- Ability to learn new software features quickly and translate them into practical training content
- Interest in shaping and improving training materials and curriculum
- Strong organization skills and the ability to work effectively in a fast-paced environment
- A proactive, self-starter mindset with the ability to manage multiple priorities
- 2+ years of software training experience
- 2+ years working in or alongside Land industry professionals
Benefits
- Work-from-home or office flexibility - choose where you work best!
- Flexible hours to support work-life balance
- Competitive benefits package, including 100% dental reimbursement
- Retirement Savings Plan with company matching
- Training budget and professional development opportunities
- Fully stocked kitchen at the office with healthy options, snacks, and plenty of coffee
- A fun and engaging culture with virtual and in-person events, learning opportunities, and a games room and lounge
- A wellness budget to support your version of wellbeing
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