Organizational Change Manager leading enterprise transformations for Pearl Consulting Group. Driving adoption across people, process, technology, and communications for client organizations.
Responsibilities
Lead end-to-end organizational change management activities for complex enterprise business and technology transformation initiatives
Develop change management strategies and plans aligned with project objectives, business outcomes, and organizational priorities
Conduct change impact, stakeholder, organizational readiness, and adoption assessments
Identify change risks, resistance points, organizational impacts, and dependencies and develop mitigation strategies
Develop stakeholder engagement and communication strategies
Build and manage change champion or change agent networks
Partner with training and enablement teams on role-based learning, training, and knowledge-transfer strategies
Establish adoption metrics, KPIs, feedback mechanisms, and reinforcement strategies
Facilitate workshops, stakeholder sessions, leadership discussions, and change-readiness activities
Identify and address stakeholder resistance and coach leaders and managers on sponsoring and reinforcing change
Partner with program and project leadership to integrate change management into transformation roadmaps and delivery plans
Support transformations from strategy through implementation, adoption, stabilization, and reinforcement
Provide executives and program leadership with visibility into readiness, adoption, risks, resistance, and intervention areas
Serve as a trusted change and transformation advisor to client leadership
Provide executive-ready updates, recommendations, presentations, and change-readiness reporting
Develop reusable OCM methodologies, playbooks, templates, tools, assessments, and delivery standards for PCG
Support proposals, statements of work, presentations, and OCM/transformation solutions
Mentor consultants and project team members on change management principles and practices
Requirements
7+ years of experience in Organizational Change Management, business transformation, organizational transformation, or a closely related field
Demonstrated experience leading OCM workstreams for large-scale, complex enterprise transformation programs
Strong working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks
Hands-on experience developing and executing change strategies, impact assessments, stakeholder engagement plans, readiness assessments, communications, training strategies, resistance management plans, adoption strategies, and change metrics
Demonstrated experience identifying, managing, and overcoming stakeholder resistance
High level of emotional intelligence (EQ), professional maturity, and self-awareness
Strong interpersonal judgment and ability to navigate enterprise politics, competing priorities, sensitive conversations, organizational ambiguity, and executive-level relationships
Ability to build trust and credibility with stakeholders at all levels
Strong influencing and relationship-management skills
Strong facilitation, presentation, written communication, and executive communication skills
Ability to remain composed, adaptable, and solutions-oriented during resistance, conflict, ambiguity, or rapidly changing priorities
Ability to operate effectively in consulting environments with multiple stakeholders, priorities, and workstreams
Ability to move between strategic thinking and hands-on execution
Strong understanding of how People, Process, Technology, and Communications intersect during organizational transformation
Prosci Change Management Certification or comparable OCM certification preferred
Consulting or professional services experience preferred
Experience supporting enterprise technology transformation, digital transformation, cybersecurity, cloud, ERP, IAM/IGA, infrastructure, data, or other technology-enabled programs preferred
Ability to understand technical concepts and translate them into business, people, process, and organizational impacts preferred
Experience partnering with technical project managers, engineers, architects, cybersecurity teams, or IT leadership preferred
Project or program management experience and familiarity with Agile, Waterfall, or hybrid delivery models preferred
Experience with enterprise project, work management, and collaboration platforms such as Wrike, Smartsheet, Microsoft Project, ServiceNow, SharePoint, Microsoft Teams, or similar tools preferred
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