Pearl West is a well-capitalized holding company that acquires small-to-medium sized businesses in Canada and the US that may be contemplating an ownership succession strategy or event.
Pearl West invests its own capital and has no pre-conceived investment time horizon.
While we are cash flow focused, we want our management teams to make longer term, strategic investments for the benefit of the business and brand development.
In addition to relying on our deep experience with mergers and acquisitions and with strategy development, we are specialists in direct and digital channels.

Pearl West

Browse and apply for open jobs at Pearl West.

creative-strategist

Pearl West is a company that specializes in acquiring and growing Amazon businesses. They provide a straightforward process for sellers to sell their businesses in less than 30 days, and they focus on optimizing profits post-acquisition. Pearl West employs a personalized approach to each sale, ensuring that sellers receive fair valuations and transparent communication throughout the process. Their expertise includes optimizing supply chains, improving product listings, and leveraging market strategies to exponentially grow acquired brands on Amazon.

Pearl West is a well-capitalized holding company that acquires small-to-medium sized businesses in Canada and the US that may be contemplating an ownership succession strategy or event.

Pearl West invests its own capital and has no pre-conceived investment time horizon. While we are cash flow focused, we want our management teams to make longer term, strategic investments for the benefit of the business and brand development. 

In addition to relying on our deep experience with mergers and acquisitions and with strategy development, we are specialists in direct and digital channels.

• Study customers, offers, competitors, performance data, and winning ads
• Turn insights into angles, hooks, scripts, concepts, and clear briefs
• Build and maintain the creative testing roadmap for Meta
• Research customers, competitors, market trends, and winning ad formats
• Develop concepts, angles, hooks, scripts, headlines, and primary copy
• Create clear briefs for editors
• Review creative performance with media buyers and identify why ads win or lose
• Iterate quickly on winning concepts before performance declines
• Build repeatable systems for producing and learning from creative at scale
• Maintain a strong pipeline of new concepts and tests
• Be accountable for new concepts launched, concept viability, speed from insight to launch, and spend carried by creatives
• Complete 90-day ramp milestones, including research, live briefs, net-new concepts, and a recurring learning loop

Performance Creative Strategist

Performance Creative Strategist developing AI-forward, direct-response ads for Pearl West’s health, wellness, and pet consumer brands. Owning creative testing, briefs, performance learning, and scalable concept production.

• Study customers, offers, competitors, performance data, and winning ads
• Turn insights into angles, hooks, scripts, concepts, and clear briefs for editors and media buyers
• Build and maintain the creative testing roadmap for Meta
• Research customers, competitors, market trends, and winning ad formats
• Develop concepts, angles, hooks, scripts, headlines, and primary copy
• Create clear briefs that editors can execute efficiently
• Review creative performance with media buyers and identify why ads win or lose
• Iterate on winning concepts before performance declines
• Build repeatable systems for producing and learning from creative at scale
• Maintain a pipeline of new concepts for ongoing testing
• Use AI across research, ideation, scripting, and production
• Collaborate with editors, media buyers, and leadership
• Deliver 90-day milestones including research, live briefs, net-new concepts, and a growing share of account spend

Performance Creative Strategist for Pearl West, a holding company scaling health, wellness, and pet brands. Developing AI-assisted ad concepts, briefs, and testing roadmaps that drive account spend.

• Build and maintain the creative testing roadmap for Meta
• Research customers, competitors, market trends, and winning ad formats
• Develop new concepts, angles, hooks, scripts, headlines, and primary copy
• Create clear briefs that editors can execute
• Review creative performance with media buyers and identify why ads win or lose
• Iterate quickly on winning concepts before performance declines
• Build repeatable systems for producing and learning from creative at scale
• Maintain a strong pipeline of new concepts and tests
• Use AI across research, ideation, scripting, and production
• Collaborate with editors, media buyers, and leadership
• Deliver first briefs within 30 days, a net-new concept carrying spend by day 60, and growing creative spend contribution by day 90

Performance Creative Strategist creating AI-forward direct-response ads for Pearl West’s health, wellness, and pet consumer brands. Driving concepts, testing roadmaps, briefs, and spend-winning creative.

general

• Monitor all open orders across fulfillment channels in real time, with a focus on tracking movement, carrier handoffs, and delivery confirmation.
• Proactively identify stalled orders (no tracking movement for 48+ hours) before they generate CS tickets or customer complaints.
• Flag fulfillment patterns — bulk carrier failures, pick-up delays, wrong items shipped — to Supply Chain leadership and CS within defined SLAs.
• Serve as the primary point of contact between 3PL vendors and internal teams for all post-dispatch, pre-delivery order issues.
• Own the escalation process when fulfillment failures are identified: document the issue, quantify the impact (order count, date range, failure type), and route to the right stakeholder with urgency.
• Provide CS with accurate, timely status updates on affected orders so agents can confidently respond to customers still waiting.
• Maintain a log of escalations and resolutions to support pattern recognition and process improvement.
• Track 3PL performance against defined SLAs and flag recurring failures (pick-up delays, scan gaps, misroutes) to Supply Chain leadership.
• Lead chargeback recovery efforts with 3PL partners for fulfillment failures within your scope, documenting affected orders and coordinating with Supply Chain for formal claims.
• Support OMS monitoring and translate data into actionable insight for leadership.

Order Fulfillment Specialist

Order Fulfillment Specialist ensuring fulfillment efficiency for DTC e-commerce company. Managing order fulfillment operations from warehouse to customer delivery with a focus on tracking and communication.

• Design and deploy end-to-end automation workflows using n8n, Make, and Google Apps Script
• Connect APIs, CRMs, eComm platforms, spreadsheets, and internal tools to centralize and streamline business processes
• Troubleshoot broken workflows and improve system reliability and scalability
• Collaborate with marketing, CS, finance, and operations teams to identify bottlenecks and build automation solutions
• Document all automation flows, logic paths, and key processes
• Maintain a repository of reusable scripts and modules for future use
• Train team members on how to use or trigger specific automations when necessary

Automation Specialist, N8N, Make, Google Apps Script

Automation Specialist at Pearl West streamlining e-commerce operations using n8n, Make, and Google Apps Script. Collaborating with teams to enhance efficiency and reduce manual tasks.

video-editor

• Edit Direct Response Videos to produce engaging edits for formats like VSLs, UGC ads, and short-form content that drive results.
• Source & Integrate B-Roll to find high-quality, relevant footage from external sites to enhance storytelling and keep visuals dynamic.
• Create Iterations of Winning Ads by taking top-performing creatives and reworking them into new variations for ongoing testing and scaling.
• Follow High-Converting Editing Principles by implementing best practices for pacing, structure, transitions, hooks, and calls to action to maximize viewer engagement.
• Maintain Visual Consistency & Brand Quality to ensure all output adheres to brand style guidelines and maintains a polished, professional look.
• Collaborate with Creative & Strategy Teams to work closely with Creative Strategists, marketers, and designers to execute concepts with speed and quality.

Ad Creative Video Editor

Ad Creative Video Editor responsible for crafting compelling video ads that convert for an eCommerce team. Strong editing background and proficiency in video software required.

Pearl West is a well-capitalized holding company that acquires small-to-medium sized businesses in Canada and the US that may be contemplating an ownership succession strategy or event. Pearl West invests its own capital and has no pre-conceived investment time horizon. While we are cash flow focused, we want our management teams to make longer term, strategic investments for the benefit of the business and brand development. In addition to relying on our deep experience with mergers and acquisitions and with strategy development, we are specialists in direct and digital channels.

Pearl West

About the company

Open jobs

6 jobs found

Performance Creative Strategist

Pearl West

Performance Creative Strategist

Pearl West

Performance Creative Strategist

Pearl West

Order Fulfillment Specialist

Pearl West

Automation Specialist, N8N, Make, Google Apps Script

Pearl West

Ad Creative Video Editor

Pearl West