Continuous Improvement Manager leading Lean Six Sigma transformation initiatives for Grifols, a global plasma-derived medicines and transfusion healthcare company. Optimizing donor center efficiency, costs, quality, and analytics.
Responsibilities
Lead high-impact, cross-functional continuous improvement initiatives delivering measurable business results
Develop strategies to reduce waste and increase efficiencies across Grifols Canada
Develop implementation plans, governance models, and sustainment strategies for large-scale initiatives
Create process and value stream maps to identify efficiency losses and implement solutions
Build data-driven business cases, calculate ROI, and track realized benefits with Operations and Controlling
Drive process improvements affecting costs, quality, production, and service
Drive adoption of technologies, automation, and process redesign in donor center operations
Collaborate with Project Management on change management and rollout plans
Assess donor center operational processes, metrics, and effectiveness across labor, marketing, customer service, compliance, training, and internal systems
Act as an internal consultant to validate and facilitate assessment of ideas and practices
Develop and implement solutions for complex processes, projects, and business requirements
Train and educate the organization on continuous improvement methodologies
Implement 5S, Lean Six Sigma, OEE, and other continuous improvement methodologies
Identify continuous improvement opportunities across the center network
Develop, implement, and monitor KPIs for continuous improvement initiatives
Harmonize datasets from multiple sources to identify business and operational trends
Drive the business intelligence roadmap and prioritize analysis requests
Use Power BI for visualization, parameters, report optimization, measures, modeling, reports, dashboards, and dataflows
Requirements
Bachelor’s degree in business, Engineering, or Manufacturing required
Prior training and certification as a Six Sigma Black Belt in root cause investigations required
Project Management, Total Quality Management, or Theory of Constraints certifications are a plus
Minimum 8–10+ years of successful continuous process improvement experience
Knowledge of project management, statistical analysis, Lean Six Sigma principles, and Lean Manufacturing principles
Proven track record leading enterprise-level continuous improvement initiatives with measurable impact
Experience in regulated or high-volume service environments preferred
Experience translating technical information into digestible formats for all organizational levels
Understanding of Lean Manufacturing principles
Plasma collection background preferred
Understanding of continuous improvement methodologies and ability to implement data-driven improvement strategies
Excellent interpersonal and organizational skills
Ability to handle diverse situations and manage multiple projects
Ability to influence upward, across, and down without formal authority
Strong verbal, written communication, and presentation skills
Excellent conflict resolution and solution-focused problem-solving skills
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