IT Support Analyst IV managing technology interruptions and support for North American Contact Center. Collaborating with technology partners and providing clear communication on issues and resolutions.
About the role
- Specialist collaborating on technical support for regulatory submissions in pharmaceutical industry. Working closely with regulatory affairs and R&D teams for Canadian and international markets.
Responsibilities
- Provide necessary support to Regulatory Affairs
- Provide technical support to the Compliance group
- Collaborate with Regulatory Affairs and internal teams
- Obtain, archive and distribute documents related to active pharmaceutical ingredients (APIs)
Requirements
- Bilingual in French and English
- Proficient in written and spoken English
- Ability to interpret technical and scientific documentation
- Proficient in MS Office
- Proficient in SAP and OpenText (DMS)
- 2 years' experience in the pharmaceutical industry
Benefits
- Hybrid work model
- Technical support and documentation for regulatory submissions
- Collaboration with internal teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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