Manager of Site Reliability Engineering at Docebo, overseeing platform health and leading engineering teams. Focus on operational efficiency and incident management for reliable SaaS delivery.
About the role
- Site Reliability Engineer responsible for building and deploying satellite operations at Planet. Collaborating with teams to design and implement reliable systems for cloud and on-premises environments.
Responsibilities
- Build and deploy computing services and infrastructure in customer environments for a next-generation satellite operations and image processing end-to-end platform
- Operate in a high-impact, tight knit team to architect novel systems for air-gapped deployments at scale
- Clarify and surface requirements from ambiguous use cases defined by cross-functional stakeholders, including internal users and external customers
- Responsible for operations such as deployments, service orchestration, and documentation for cross platform stakeholders
- Scale architecture while ensuring availability of services
- Improve reliability and scalability by resolving edge cases, studying failure modes, and writing tests
- Participate in on-call rotations to ensure operational excellence
Requirements
- Bachelor’s degree in Computer Science or similar
- 10+ years of experience building services that leverage cloud-native infrastructure and tooling
- Experience deploying and maintaining bare-metal and cloud kubernetes through tools such as Talos, RKE2, Proxmox, or k3s
- Proficiency with Terraform, Ansible, Helm, Kustomize, and/or similar IaC / GitOps tooling
- Experience successfully building, releasing, and supporting highly available, consistently performant services
- Knowledge of hardware and network level implications of on-prem compute
- Experience with platform optimization, particularly resource optimization, management, and cluster tuning in a constrained environment
- Ability to observe and troubleshoot distributed systems with tools such as Alloy, Prometheus, Grafana, and OpenTelemetry
- Advanced skills in Python, Bash, and other tooling as appropriate to build services and meet product goals
- Excellent communication skills and the ability to work through collaboration with cross-functional engineering teams
- Experience working with Jira for task management and progress tracking.
Benefits
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Commuter Benefits (if local to an office)
- Volunteering Paid Time Off
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