Intermediate Site Reliability Engineer designing and implementing AI-powered solutions in healthcare tech at PointClickCare. Focused on building resilient infrastructure and enhancing observability through innovative engineering.
Responsibilities
Build ML-based anomaly detection and pattern recognition systems.
Enhance telemetry with smart tagging and metadata for better AI insights.
Develop event-driven workflows and self-healing systems using AI triggers.
Automate incident response with generative AI and custom AI agent orchestration.
Use time-series forecasting and predictive modelling to anticipate failures.
Optimise infrastructure with AI-powered autoscaling and cost-aware resource allocation.
Build scalable, fault-tolerant systems in a cloud-native environment.
Participate in on-call rotations and lead incident response for critical systems.
Run internal AIOps workshops and help teams adopt AI maturity models.
Champion responsible AI practices and ethical automation.
Requirements
5+ years' experience in software engineering.
Experience with SRE principles.
Experience with AI/ML in production environments
A passion for automation, intelligent systems, and operational excellence
Strong debugging, problem-solving, and system design skills
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