Telephony Engineer managing Five9 Contact Center solutions. Designing and optimizing telephony infrastructure for healthcare organizations with a focus on exceptional customer experience.
About the role
- Principal Software Engineer responsible for writing production-grade code at PointClickCare. Collaborating within a Scrum team to achieve technical excellence and feature development in healthcare technology.
Responsibilities
- Identify, prioritize and execute tasks in the software development life cycle
- Work with business to iterate over software requirements
- Develop tools and applications by producing clean, efficient code
- Automate tasks through appropriate tools and scripting
- Analyze and debug systems
- Perform validation and verification testing in a test-driven manner
- Review the work of others, and invite others to review your work
- Collaborate with internal teams and vendors to fix and improve products
- Ensure software is up-to-date with latest technologies
Requirements
- Experience writing clean code that performs well at scale using Java. Experience with UI development and React frameworks.
- Experience with Spring Boot
- In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)
- Solid experience writing RESTful API endpoints
- Absolutely love TDD and have working knowledge of it
- Proficient in GIT
- Experience using system and performance monitoring tools (e.g. New Relic, DataDog)
- Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)
- Excellent organization, critical-thinking and personal leadership skills
- Self-starter with the ability to deliver with minimal supervision
- Being okay with the uncomfortable feeling that comes from learning new things
- Team player
- Analytical mind with problem-solving aptitude
- Proven experience as a great Engineer
- BSc/BA in Computer Science or a related degree
- Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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