Senior Sales Operations Analyst supporting Docker’s developer - tooling SaaS revenue operations in Canada and the United States. Managing field support, Salesforce systems, FP&A updates, onboarding, and data quality.
About the role
- Sales Operations Specialist optimizing Salesforce, Salesloft, and DealHub for Powerfleet’s AIoT SaaS business. Supporting global sales productivity through data hygiene, forecasting, process improvement, and user enablement.
Responsibilities
- Support the effectiveness and productivity of the sales organization through management and optimization of core sales tools and processes
- Maintain Salesforce, Salesloft, and DealHub
- Ensure opportunity data hygiene and support forecast cadence
- Coordinate with sales managers
- Document and streamline sales processes aligned with GTM teams
- Partner with Sales, Marketing, and Finance on operational requests, tool alignment, and data needs
- Provide day-to-day assistance to sales representatives and drive adoption of tools and processes
- Maintain Salesforce data quality, support user requests, build dashboards and reports, and assist with enhancements
- Support Salesloft campaign setup, manage user access, troubleshoot issues, and monitor adoption
- Assist with DealHub quote generation, configuration support, approvals, and workflow monitoring
Requirements
- 2–4 years of experience in Sales Operations, Revenue Operations, or Sales Support
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities
- Effective communication and proactive problem-solving mindset
- Hands-on experience with Salesforce, including data management, report/dashboard creation, and end-user support
- Familiarity with Salesloft or similar sales engagement platforms such as Outreach or Groove
- Exposure to CPQ tools such as DealHub, Salesforce CPQ, Conga, or Apttus
- Proficiency with Excel or Google Sheets, including pivot tables and formulas
- BI/reporting tools such as Tableau, Power BI, or Looker are a plus
Benefits
- Eligibility for additional variable compensation
- Inclusive and accessible workplace
- People-first culture
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