About the role

Parts Consultant supporting agricultural equipment customers and technicians at Premier Equipment, Ontario’s John Deere dealership. Managing parts sales, inventory, ordering, and customer service.

Responsibilities

Responsible for counter sales focusing on internal and external customer satisfaction.
Maintaining attractive and current showroom displays.
Promote and merchandise parts and accessories.
Assist with the verification, stocking, and ordering of parts.
Help customers and service teams identify the correct agricultural equipment parts.
Manage inventory and ensure parts are ordered, received, and ready for use.
Provide customer service and helpful recommendations.
Perform other associated tasks as required by the Parts Manager.

1–3 years of experience in a parts department, service department, or similar customer-facing role.
Ability to identify parts using catalogs, diagrams, and software systems.
Solid problem-solving and attention to detail.
Must have computer experience.
Must be customer orientated.
Must have the ability to work under pressure and in a team environment.
Ability to multitask and stay organized in a fast-paced environment.
Team-oriented with a positive attitude.
Basic math skills for processing transactions and managing inventory.
Rotating weekends and on-call participation will be required.
Knowledge of Agricultural equipment an asset.
Experience in an ag dealership, heavy equipment, or automotive parts environment preferred.
Familiarity with brands like John Deere, or similar is a plus.
Prior experience with inventory systems or parts databases is an asset.
High school diploma or GED required.

Comprehensive Health & Dental Coverage (includes vision and paramedical services)
Company-Matched RRSP
Annual Profit Sharing
Boot & Tool Allowance
Apprenticeship Scholarships
Employee Assistance Program (EAP)
Company Vehicle (for qualifying positions)