Field Services Team Lead operating uncrewed vehicle systems and coordinating technical deployments, training and trials. Supporting QinetiQ’s defence and safety-sensitive field operations across customer sites worldwide.
Responsibilities
Lead and coordinate Field Services personnel during assigned operations, deployments, training and trials
Plan and coordinate personnel, equipment, logistics and resources to meet operational and customer requirements
Prepare, assemble, test, configure, operate, recover and maintain Uncrewed Vehicle Systems and associated equipment
Operate and supervise ground-control, launcher, recovery and Ground Support Equipment
Conduct and coordinate first-line maintenance, fault diagnosis and authorised replacement of line replaceable units
Complete and supervise pre- and post-operation inspections, servicing, system recovery and equipment preparation
Prepare and handle payloads, recovery systems and pyrotechnic equipment when trained and authorised
Maintain equipment configuration, serviceability and operational readiness
Identify and resolve technical, logistical and operational issues, escalating significant concerns as required
Deliver practical and theoretical UVS training within demonstrated competence and authorisation
Coach, mentor and support UVS Operator development
Act as operational interface with customers regarding requirements, capabilities, constraints and risks
Prepare operational reports, briefings and supporting documentation
Support continuous improvement of operational procedures, training materials and Field Services capability
Conduct activities in accordance with safety, quality, security and environmental requirements, including ISO 9001:2015 and ISO 14001:2015
Apply stop-work authority and escalate safety, technical, quality or operational concerns
Undertake worldwide travel, including short-notice and extended assignments at military facilities, ranges, remote locations and aboard ships
Work flexible hours and shift patterns, including day and night operations
Requirements
Significant experience within an operational, technical, engineering, defence, aviation, maritime or comparable safety-sensitive environment
Strong practical technical background involving complex equipment or operational systems
Demonstrated experience leading or coordinating personnel during operational or technical activities
Experience planning and delivering field operations, deployments, training or customer activities
Experience with fault diagnosis, troubleshooting and first-line maintenance
Ability to work autonomously and make timely operational decisions within established procedures and delegated authority
Strong computer and IT capability, including computer-controlled operational systems
Ability to interpret and apply technical documentation, operator manuals, operating procedures and safety requirements
Working knowledge of Uncrewed Vehicle Systems and associated equipment
Ability and willingness to undertake international travel and extended deployments
Ability to maintain all qualifications and competencies required for assigned duties
Drone Pilot Certificate – Advanced Operations
Obtain and maintain sRPAS Operator Certification or equivalent applicable certification
Applicants must be legally authorized to work in Canada
Must meet eligibility requirements to obtain and maintain the Government of Canada security clearance required for the position
Eligible for and able to maintain a clear background check, including criminal record screening
Able to obtain a NATO Secret Clearance
Valid passport and necessary visas, security clearances, or other travel documentation as relevant
Ability to work flexible hours and shift patterns, including day and night operations
Desirable: Engineering Technician, Engineering Technologist or equivalent technical qualification or experience
Desirable: Operational experience across aerial, surface, ground and associated UVS control systems
Desirable: Defence, military range, aviation or maritime operational experience
Desirable: Experience with electronics, communications, IT, engines, composites, payloads, launch/recovery systems or GSE
Desirable: Leadership or management qualification, or equivalent practical experience
Desirable: Project or campaign coordination experience
Desirable: Experience delivering technical or operational training
Desirable: Experience coaching or mentoring operational personnel
Desirable: Experience supporting trials, demonstrations, system integration or capability development
Strong operational leadership and team-coordination capability
Strong technical and operational judgement
Effective planning, organisational and resource-coordination skills
Systematic troubleshooting and problem-solving capability
Strong customer and stakeholder-management skills
Effective written and verbal communication
Ability to deliver technical training, operational briefings and customer updates
Ability to coach and develop less-experienced operators
Ability to manage competing priorities in demanding and time-sensitive environments
Strong attention to detail and commitment to safety, quality and security
Ability to adapt to changing technical, customer and operational requirements
High levels of personal accountability, integrity and reliability
Commitment to continuous learning and development of individual and team capability
Benefits
Extended health and wellness spending accounts
RRSP/TFSA matching
Access to continuous learning and development opportunities
Competitive salary and benefits package
High-performing, inclusive work environment
People-first culture supporting wellbeing, growth, and meaningful impact
Desjardins team leader coordinating management support, strategic initiatives, and budgets. Coaching experienced professionals and influencing senior decision - making across Montréal and Lévis.
Chef d’équipe Nespresso stimulant les ventes et l’expérience client en boutique à Montréal. Encadrement d’équipe, suivi des KPI et excellence opérationnelle.
Sales Team Leader leading JACK & JONES menswear retail operations at Upper Canada Mall. Driving sales, customer service, visual merchandising, and floor stock standards.
Desjardins team leader coordinating management support, strategic initiatives, budgets, and performance. Guiding experienced professionals and influencing senior decision - making across Montréal and Lévis.
Team Leader leading Life and Critical Illness claims adjudication and Appeals quality at Medavie, a Canadian health solutions partner. Coaching teams, reviewing complex cases, and improving claims processes.
Team Leader guiding Stantec’s aquatic environmental consulting team across Atlantic Canada. Leading people development, project delivery, business growth, and HSSE - compliant environmental services.
Leading Desjardins’s SAS analytics platform team across Montréal or Lévis. Modernizing secure analytics infrastructure supporting artificial intelligence, data science and data valorization.
Player Health team leader managing GameSense Advisors and safer gambling education for British Columbia Lottery Corporation. Supporting customers, gaming providers and responsible gambling standards across BC.
Nespresso Team Leader driving sales, KPIs, and exceptional customer experiences in Victoria. Coaching high - volume retail teams while supporting store operations and brand standards.