Senior Data Analyst converting data into strategic insights at Introhive. Collaborating with teams to enhance data quality and creating actionable reports for clients.
About the role
- Senior Analyst supporting the development of reporting solutions within the Chief Data Office at RBC. Building dashboards, ensuring data quality, and collaborating with business users.
Responsibilities
- As part of the Chief Data Office (CDO), we're seeking a detail-oriented Senior Analyst to support the development, maintenance, and delivery of reporting solutions.
- The Senior Analyst of Data Insights & Analytics within the Business Optimization & Strategy team will build and enhance dashboards, ensure data quality, and work closely with business users to translate their needs into clear, actionable insights.
- Build new dashboards and reporting solutions that address business needs and stakeholder requirements.
- Maintain and enhance existing reporting dashboards to ensure they remain accurate and relevant.
- Collaborate with business users to understand requirements and translate them into effective visualizations.
- Support the continuous improvement of reporting tools and platforms.
- Manage data validation and quality checks across reporting systems.
- Conduct user acceptance testing (UAT) when new data sources or systems are integrated.
- Identify, investigate, and resolve data issues and report discrepancies.
- Proactively communicate data quality findings to stakeholders.
- Create and distribute monthly and quarterly business-as-usual (BAU) reporting on schedule.
- Ensure timely and accurate delivery of reporting according to defined SLAs.
- Support ad hoc reporting requests to address emerging business needs.
- Track and maintain reporting schedules and delivery status.
- Create and maintain clear reporting documentation, data dictionaries, and system guides.
- Develop communications to support reporting launches, updates, and user adoption.
- Gather and analyze business requirements to inform reporting solutions.
- Help translate business questions into technical reporting specifications.
Requirements
- Ability to manage multiple competing priorities.
- Ability to translate business requirements into technical solutions and communicate effectively with both business and technical stakeholders.
- Ability to build and maintain collaborative relationships with business partners and stakeholders.
- Strong analytical and problem-solving skills.
- Attention to detail and quality orientation.
- Strong written and verbal communication skills coupled with the ability to communicate effectively across all levels of the organization.
- Strong knowledge of data visualization & analysis tools such as Tableau, Power BI, etc.
- Strong knowledge of Microsoft Products such as Excel, PowerPoint, Access, etc.
- Experience in the Financial Services industry with a focus on data-related activities.
- Familiarity with workflow management tools such as JIRA.
- Knowledge of global data management regulations (e.g. BCBS 239, FRB).
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
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