Bilingual Reimbursement Specialist managing prescription coverage solutions for patients and coordinating with healthcare professionals. Two years of customer service experience required in healthcare or related discipline.
Responsibilities
Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
Coordinate cases with insurance companies, physician’ offices and healthcare professionals
Coordinate documents, submissions and all related paperwork to insurance companies
Implement Financial Means Test to maximize patient’s prescription drug coverage
Coordinate pharmacy processes required once funding has been obtained
Acquire in depth knowledge of public/private and federal funding mechanisms
Responsible to report all Adverse Events to the assigned units/departments
Assigned other duties and tasks as required
Requirements
Post-secondary education or equivalent in a related discipline
Minimum of 2 years experience in customer service, in an office setting
Strong proficiency in Microsoft applications (Outlook, Word, Excel)
Professional / courteous / efficient telephone manner
Proven ability to organize time, set priorities and multi-task
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Attention to detail
Experience in the healthcare, pharmaceutical or insurance industry is an asset
Bilingualism, French/English is an asset
Benefits
medical, dental, and vision care
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
training programs
professional development resources
opportunities to participate in mentorship programs
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