Bilingual IT Trainer developing and delivering training programs and e - learning modules at McCarthy Tétrault in Montreal. Collaborating across teams to facilitate employee learning and technology upgrades.
About the role
- Bilingual Reimbursement Specialist managing prescription coverage solutions for patients and coordinating with healthcare professionals. Two years of customer service experience required in healthcare or related discipline.
Responsibilities
- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
- Coordinate cases with insurance companies, physician’ offices and healthcare professionals
- Coordinate documents, submissions and all related paperwork to insurance companies
- Implement Financial Means Test to maximize patient’s prescription drug coverage
- Coordinate pharmacy processes required once funding has been obtained
- Acquire in depth knowledge of public/private and federal funding mechanisms
- Responsible to report all Adverse Events to the assigned units/departments
- Assigned other duties and tasks as required
Requirements
- Post-secondary education or equivalent in a related discipline
- Minimum of 2 years experience in customer service, in an office setting
- Strong proficiency in Microsoft applications (Outlook, Word, Excel)
- Professional / courteous / efficient telephone manner
- Proven ability to organize time, set priorities and multi-task
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Attention to detail
- Experience in the healthcare, pharmaceutical or insurance industry is an asset
- Bilingualism, French/English is an asset
Benefits
- medical, dental, and vision care
- backup dependent care
- adoption assistance
- infertility coverage
- family building support
- behavioral health solutions
- paid parental leave
- paid caregiver leave
- training programs
- professional development resources
- opportunities to participate in mentorship programs
- employee resource groups
- volunteer activities
Job title
Job type
Experience level
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Not specified
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