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About the role

  • Bilingual Reimbursement Specialist managing prescription coverage solutions for patients and coordinating with healthcare professionals. Two years of customer service experience required in healthcare or related discipline.

Responsibilities

  • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
  • Coordinate cases with insurance companies, physician’ offices and healthcare professionals
  • Coordinate documents, submissions and all related paperwork to insurance companies
  • Implement Financial Means Test to maximize patient’s prescription drug coverage
  • Coordinate pharmacy processes required once funding has been obtained
  • Acquire in depth knowledge of public/private and federal funding mechanisms
  • Responsible to report all Adverse Events to the assigned units/departments
  • Assigned other duties and tasks as required

Requirements

  • Post-secondary education or equivalent in a related discipline
  • Minimum of 2 years experience in customer service, in an office setting
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel)
  • Professional / courteous / efficient telephone manner
  • Proven ability to organize time, set priorities and multi-task
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Attention to detail
  • Experience in the healthcare, pharmaceutical or insurance industry is an asset
  • Bilingualism, French/English is an asset

Benefits

  • medical, dental, and vision care
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

RemoteCanada

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