Senior IT/Telecom Manager leading engineering teams and strategic technology initiatives for CBC/Radio - Canada, Canada’s public broadcaster. Managing infrastructure, projects, procurement and technical standards.
About the role
- HR & Benefits Administrator in a dynamic global organization handling HRIS, payroll, and benefits administration. Collaborating across teams and supporting system implementations in a Shared Services model.
Responsibilities
- Responsible for end-to-end HR and Benefits administration within the Shared Services model
- Ensures accurate, compliant, and efficient processing across HRIS, payroll, and benefits platforms
- Acts as a key operational and systems liaison across HR, Payroll, Benefit functions with external stakeholders and business units
- Supports day-to-day transactions using Oracle HCM
- Maintain and update employee data in HRIS and Payroll Platform
- Perform data validation, audit, and ensure upstream/downstream accuracy for payroll
- Manage HR documentation, records, and reporting
- Act as liaison between Shared Services, HR, and business units for HR inquiries
- Support new hire onboarding and offboarding
- Administer end-to-end benefits programs
- Coordinate payroll deductions, employer contributions, billing, and vendor invoice reconciliation
- Perform data entry, audits, and validations across benefits, pension, and savings plans
- Maintain documentation, SOPs, KPI and issue logs in compliance with internal controls and audit requirements
- Support reporting, financial reconciliations, and pension/benefits disclosures
- Provide onboarding support and respond to employee and manager benefit inquiries
- Manage shared inboxes and respond to inquiries
- Delivers transactions in line with service level agreements and operational KPI’s
- Support regulatory filings and internal/external audits
- Provide backup support across SSC administrative functions as needed
- Participate in process improvement initiatives
- Document SOPs, workflows, and process changes
Requirements
- Post-secondary education in HR, Business, or related field
- 3–5+ years experience in HR administration and/or benefits administration (SSC preferred)
- Hands-on experience with HRIS/payroll systems (Oracle, ADP preferred)
- Experience in multi-entity or multi-country environments is an asset
- Demonstrated experience supporting system implementations and process improvements
- Strong attention to detail and data accuracy
- Solid understanding of HR, payroll, and benefits processes
- Strong systems capability (HRIS, Excel, data validation)
- Systems and Technology Savvy
- Excellent organization, prioritization, and time management
- Customer-service orientation with strong communication skills
- Ability to work independently and collaboratively in a fast-paced SSC environment
- Self-starter with a structured mindset, able to manage multiple priorities to completion under tight timelines with minimal supervision
- Exhibits a continuous improvement mindset with strong curiosity, ownership, and accountability
- Must demonstrate strict adherence to confidentiality of sensitive personal information.
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