IT Services Manager ensuring operational tech support and security for retail expansion at Bailey Nelson. Leading a small team and managing vendor relationships in a high - paced environment.
About the role
- HR & Benefits Administrator in a dynamic global organization handling HRIS, payroll, and benefits administration. Collaborating across teams and supporting system implementations in a Shared Services model.
Responsibilities
- Responsible for end-to-end HR and Benefits administration within the Shared Services model
- Ensures accurate, compliant, and efficient processing across HRIS, payroll, and benefits platforms
- Acts as a key operational and systems liaison across HR, Payroll, Benefit functions with external stakeholders and business units
- Supports day-to-day transactions using Oracle HCM
- Maintain and update employee data in HRIS and Payroll Platform
- Perform data validation, audit, and ensure upstream/downstream accuracy for payroll
- Manage HR documentation, records, and reporting
- Act as liaison between Shared Services, HR, and business units for HR inquiries
- Support new hire onboarding and offboarding
- Administer end-to-end benefits programs
- Coordinate payroll deductions, employer contributions, billing, and vendor invoice reconciliation
- Perform data entry, audits, and validations across benefits, pension, and savings plans
- Maintain documentation, SOPs, KPI and issue logs in compliance with internal controls and audit requirements
- Support reporting, financial reconciliations, and pension/benefits disclosures
- Provide onboarding support and respond to employee and manager benefit inquiries
- Manage shared inboxes and respond to inquiries
- Delivers transactions in line with service level agreements and operational KPI’s
- Support regulatory filings and internal/external audits
- Provide backup support across SSC administrative functions as needed
- Participate in process improvement initiatives
- Document SOPs, workflows, and process changes
Requirements
- Post-secondary education in HR, Business, or related field
- 3–5+ years experience in HR administration and/or benefits administration (SSC preferred)
- Hands-on experience with HRIS/payroll systems (Oracle, ADP preferred)
- Experience in multi-entity or multi-country environments is an asset
- Demonstrated experience supporting system implementations and process improvements
- Strong attention to detail and data accuracy
- Solid understanding of HR, payroll, and benefits processes
- Strong systems capability (HRIS, Excel, data validation)
- Systems and Technology Savvy
- Excellent organization, prioritization, and time management
- Customer-service orientation with strong communication skills
- Ability to work independently and collaboratively in a fast-paced SSC environment
- Self-starter with a structured mindset, able to manage multiple priorities to completion under tight timelines with minimal supervision
- Exhibits a continuous improvement mindset with strong curiosity, ownership, and accountability
- Must demonstrate strict adherence to confidentiality of sensitive personal information.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
LP
Kinaxis Solution Architect
LinkedIn Recruiter Post
Seeking an experienced Kinaxis Solution Architect for a remote contract role in Canada to own end - to - end RapidResponse architecture and drive supply chain planning initiatives.
LP
Spanish/English IT Support Analyst or Customer Support Agent
LinkedIn Recruiter Post
Spanish/English IT Support Analyst or Customer Support Agent needed in Scarborough, Ontario. Hybrid work, $30/hr.
IT Specialist providing daily support and managing device lifecycles for Face à Face Games, a trading card game company. Establishing standards and improving core IT systems within a hybrid work environment.
LP
Urgent Contract Opportunities | Canada
LinkedIn Recruiter Post
Hiring experienced IT professionals for multiple contract positions in Canada. Roles include Java, C++, and HOGAN IDS Developer.
IT Risk Manager overseeing enterprise IT risk management initiatives within a regulated environment. Supporting governance and compliance efforts for a leading technology design services company.
Lead IT support team operations to ensure efficient service and continuous improvement. Collaborate on technology practices to enhance user experience while managing daily support tasks.
IT Support Team Manager responsible for overseeing support operations and team guidance at Groupe ABS in Canada. Fostering user experience improvement and process optimizations.
Team Manager leading IT support operations at Groupe ABS in Montréal. Responsible for oversight and continuous improvement in technical support and user experience.
LP
Senior Solution Architect – Global Risk & Audit Portfolio
LinkedIn Recruiter Post
Senior Solution Architect needed for 12 - month hybrid contract in Toronto, ON, leading enterprise Risk and Audit Transformation architecture.