Technical Support Specialist assisting customers at Boldr by resolving inquiries and issues effectively. Delivering service excellence and collaborating with teams to enhance user satisfaction.
About the role
- Technical Analyst managing traffic operations for Peel Region. Conducting studies and analyzing data with a focus on traffic flow and safety.
Responsibilities
- Conduct a variety of traffic related studies; analyze data manually or through computer applications.
- Respond either verbally or in writing to enquiries from Council and from the public relating to traffic operation matters.
- Liaise with local and regional staff, the public, lawyers, enforcement authorities, contractors, consulting firms and politicians.
- Observe the operation of traffic and traffic control devices and recommend changes in pavement marking, traffic control, signage etc. based on observations.
- Monitor, analyze and review traffic count data.
- Assist in Regional Education and Outreach programs.
- Review and provide comment on consultant engineering submissions.
- Identify intersections which are to be included in the Capital Works Traffic Signal Program.
- Determine requirements for traffic and pedestrian control, signal phasing and timing.
- Review functional plans to ensure necessary geometrics, signing and pavement marking requirements are met for capital projects.
- Provide Traffic Engineering input into the E.A process, Master Plans and other planning initiatives.
- Identify intersections which are to be included in the capital construction program.
- Determine necessary lane configurations to improve overall traffic operations.
- Co-ordinate traffic comments for Capital Projects and Planning projects.
- Prepare the manual count and radar study programs, analyze data and recommend improvements.
- Prepare specialized construction sign and detour layouts as required and recommend necessary revisions in the field.
- Provide guidance and assistance to students.
- Review posted speed limits, truck prohibitions.
- Recommend the purchasing of new or updated equipment for the use of traffic studies.
- Conduct research to improve processes and procedures.
- Perform other duties as assigned.
Requirements
- Successful completion of a degree or diploma in Transportation/Civil Engineering Technology or equivalent.
- Relevant and progressive experience related to the management of a road system.
- An equivalent combination of education and/or experience may be considered.
- Background in urban and regional planning would be an asset.
- Demonstrated skills in project management and traffic development.
- Excellent communicator via written work and presentations.
- Thorough knowledge and understanding of the HTA and other relevant legislation, Planning Act, ITE, OPSD, TAC, OTM, HCM, and other related design and engineering standards and manuals.
- Experience using Synchro, Arcady, MS Office and TES Software.
- Understanding of the EA process.
- Sound knowledge of design standards, related codes, regulations, tendering/contract process and contract administration.
- A skill set that includes negotiating, planning, public relations and problem solving.
- Detailed knowledge of computerized traffic engineering applications and methodologies.
- Must have a valid G driver’s license (in good standing) and access to own transportation.
Benefits
- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date.
- Optional enrollment into OMERS pension plan.
- Accrue Vacation on a monthly basis, starting at 3 weeks per annum.
- 3 Paid personal days and floating holidays.
- Flexible hours supporting your wellness and wellbeing.
- Annual performance review and merit increases based on performance.
- Supportive leadership and a culture of respect and inclusion.
- Access to tuition reimbursement and learning and development resources.
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